EP459: Cost Containment by Co-Pay Maximizer or Co-Pay Accumulator: Points to Ponder, With Bill Sarraille
January 02, 2025
459
39:47

EP459: Cost Containment by Co-Pay Maximizer or Co-Pay Accumulator: Points to Ponder, With Bill Sarraille

If you have zero clue what co-pay maximizers and/or co-pay accumulators are and the financial incentives involved for PBMs (pharmacy benefit managers) and plan sponsors here, after you’re done listening to this episode, go back and listen to the show with Joey Dizenhouse (EP423). Also, the episode called “Game Theory Gone Wild” with Dea Belazi, PharmD, MPH (EP293). Both these shows could fill in some blanks.

For a full transcript of this episode, click here.

If you enjoy this podcast, be sure to subscribe to the free weekly newsletter to be a member of the Relentless Tribe.

Here’s the micro mini of the co-pay maximizer/accumulator deal. These are vehicles that are designed by vendors who are also sometimes called maximizers or sometimes they’re also PBMs. But these programs are designed to get as much money out of Pharma as possible in the form of co-pay support.

So, here’s how the maximizers are supposed to maximize plan sponsors getting pharma money. Say, for some drug, the pharma company has, I don’t know, $12,000 max in co-pay support available to patients in total per year. Pharma does always cap the dollars that are available for patients. So, in this hypothetical, $12k a year is available.

What a forthright or well-run maximizer will do is figure out, you know, if there’s $12k max available, then they’ll set a co-pay—so there’s variable co-pays for patients—so they’ll set a patient co-pay of, like, $1000 a month, which adds up to $12k over 12 months of the year. Get it?

Every single month, the patient has a $0 co-pay, but the plan maximizes the dollars that the plan gets. Or, you know, maybe they’ll charge $1,025 a month so the patient has some small “skin in the game,” and the plan sponsor just banked $12k. Sounds great, right? Well, sure, when it works as promised … and we’ll get to this in a moment.

Accumulators, on the other hand, have no such “Hey, let’s make sure the patient actually gets their meds” guardrails. They hear that the Pharma is offering $12k, and the accumulator vendor and their plan sponsor clients also are like, “Cool, let’s get that money as fast as possible.” So, they make the co-pay for that drug, I don’t know, like hypothetically $3000.

Great, now the patient runs out of that co-pay money in May. And don’t forget and/or let me inform you, for both maximizers and accumulators, dollars paid by the Pharma generally don’t count to the plan deductible for the patient.

So now, the patient walks into the pharmacy, if in an accumulator or in a poorly run maximizer program, they walk into the pharmacy in May and are told that if they want their drug, they’re gonna need to pay the $3000 co-pay that was set out of pocket every month until they reach their deductible.

With some of these co-pay maximizer/accumulator plans, the plan sponsor may be a little bit out of the loop relative to what is actually going on here. The plan sponsor may think that members are doing fine—you know, they’re getting their drug every month—so they may be surprised to learn about this running out of money in May issue.

And what is true more often than it’s not true, this $3000 or whatever—hundreds or thousands of dollars—payment due co-pay, the patient learns about it at the pharmacy counter or while trying to get chemo. It comes as a complete surprise, the fact that they owe three grand or whatever.

What patient just shrugs and pays up in that moment because they happen to have their entire deductible or thousands of dollars lying around and at the ready? What a shock to find this out at the pharmacy counter or at the infusion clinic.

Some of these maximizer programs are also starting to veer back into accumulator zones, like they’re doing things such as saying that the member must pay their out-of-pocket max or their deductible or 30% of the cost of the drug, right, like some number before the plan will allow the patient to use the co-pay reimbursement program to begin with.

So, there’s other things that are emerging right now, which, again, cause the patient to have a very, very large out of pocket in order for them to get a drug which they have been prescribed and—ostensibly, at least—need.

Allegedly, and sometimes for sure, dollars raked in from Pharma make it across the PBM/maximizer, vendor, middleman trench all the way over to the plan sponsor. For sure, especially for the administrative only maximizer vendors … yeah, you’re gonna have the dollars actually making it to the plan sponsor.

But sometimes the vendor running these programs is paid spread, right? So, the more expensive the drug and the richer the co-pay card program, the more the vendor will make because they take a percentage of savings. So, the more expensive, the more savings, therefore, the more the vendor is gonna make. In these cases where the vendor is paid a spread, can I take Perverse Incentives for $600, Alex? Right?

But in sum, again, there’s a lot to this conversation with Bill Sarraille, so please do listen to the whole thing.

Bill offers five main pieces of advice, so I’m just gonna cover them right here up front—spoiler alert, I guess, but just to keep them all in one place.

1. Look into what is going on with a maximizer and/or accumulator program. First of all, is the plan sponsor paying spread? And also, how are these programs being marketed to members and how aggressively? Because there are a lot of plan sponsors having way more negative impact than they suspect they are. So, that’s point of advice #1: Really look into actually what is happening on the grounds with some of these programs.

2. Eliminate surprise. Any plan sponsor listening, and Brian Reid also says this very crisply in an episode a month or so ago (EP456). If a plan sponsor wants to do stuff like this—like force a patient to pay hundreds or thousands of dollars out of pocket—if at any point during the year they are gonna wind up with thousands of dollars in co-pay or coinsurance to get their Crohn’s disease med or cancer med or whatever, be really up front about this at least. It’s really important if we really want to make sure that patients are taking maintenance meds and getting the medications that they’re prepared for the reality that, at a certain point during the year, they are going to have a really big bill.

3. There is legal risk here. So also, Bill’s advice is check into whether accumulators and/or maximizers are unlawful under the ACA (Affordable Care Act) and/or by deceptive practices rules when maximizers or accumulators are teed up as a benefit.

And it, again (reference point of advice #2), it’s not explained that dollars they get from Pharma will be taken by the plan and not applied to the patient deductible. I was just reading about the crazy aggressive marketing tactics that some of these vendors are using to get members to sign up and … yeah, definitely look into deceptive practice rules.

4. If it’s utilization management that we’re trying to achieve here, then your utilization manager should be utilization managing. These maximizers are not meant to impact utilization management. Patients really cannot differentiate, as per study after study, it’s very difficult for patients to differentiate high-value from low-value care or meds.

So, pretty much the impact of having a patient with thousands or hundreds of dollars of out-of-pocket spend to get a med isn’t going to be to ensure that the right people are taking the right med. Point is, use the right tool for the right job. So, if we’re trying to keep patients away from low-value meds, the tool for that is utilization management.

Also be aware, if the PBM says it cannot do utilization management or you’ll lose your rebates and/or is pushing into a maximizer accumulator program to do this instead, that’s kind of a clue that they cannot do it because they are taking money from Pharma to not have any restrictions on a drug.

Read the article in the New York Times (you’re welcome) about how PBMs took secret payments for the free flow of opioids, and Chris Crawford also talks about this sort of same-ish thing in an upcoming show relative to GLP-1s. But if you’re trying to do utilization management, then do utilization management.

5. Use our understanding of this whole goings-on as a rationale or a way to tamp down perverse incentives. We want to wind up with patients getting charged a percentage of net prices, not a percentage of some wildly inflated list price with this whole accumulator maximizer contributing to, you know, just more wildly inflated list prices so the co-pay programs can be bigger and someone can make even more money off of the percentage of savings.

And plan sponsors addicted to rebates now have another bucket of cash. Like, this is just another example of how perverse incentives pervade the system. And we should certainly be aware of that.

Bill Sarraille was a healthcare attorney for many years. He retired from his law firm on the first of last year, and now he’s doing the things he wanted to do before but couldn’t because his billable rate was too high.

Bill is teaching at the University of Maryland Law School and doing some regulatory consulting, etc. He’s working with a variety of patient groups.

Also mentioned in this episode are University of Maryland Francis King Carey School of Law; Joey Dizenhouse; Dea Belazi, PharmD, MPH; Brian Reid; Chris Crawford; Marilyn Bartlett; Scott Haas; Paul Holmes; and Tom Nash.

You can learn more at University of Maryland Francis King Carey School of Law and by following Bill on LinkedIn.

You can also sign up for his Substack.

 

Bill Sarraille is a professor of practice at the University of Maryland Francis King Carey School of Law, a regulatory consultant, and a retired senior member of the Healthcare Practice group at Sidley Austin LLP.

Bill is a nationally recognized expert in healthcare, life sciences, drugs, medical devices, and patient access to treatments. He is widely known for his expertise in a broad array of healthcare matters, including rare disease treatment access barriers, pharmaceutical pricing, Anti-Kickback Law compliance, the 340B program, and managed care and PBM issues.

During his years practicing law, Bill was recognized repeatedly by The Best Lawyers in America in both healthcare law and administrative law. He was also consistently listed as a leader in the field of healthcare law in Chambers USA: America’s Leading Lawyers for Business.

Bill also serves as the general counsel of the charity the Pharmaceutical Coalition for Patient Access, as an advisor to multiple patient advocacy groups on patient access issues, a compliance advisor to a coinsurance patient assistance foundation, and as the director of a rare disease society and Kalderos, Inc., a health IT firm with a focus on effectuating pharmaceutical discounts and rebates.

09:31 What should plan sponsors be aware of right now?

14:01 What is the justification for maximizers, and why is this at odds with the purpose of insurance?

18:05 Where does the issue of “fairness” land within cost containment?

20:00 Brian Reid’s LinkedIn post on insurance company access challenges.

21:30 What are the real legal issues presented by some of these co-pay maximizers and co-pay accumulator programs?

27:06 How are these programs creating perverse incentives?

29:28 EP450 with Marilyn Bartlett, CPA, CGMA, CMA, CFM.

32:16 “If you’re covered by the ACA, I think this is unlawful.”

32:57 What advice does Bill have in regard to these programs?

33:49 What potential litigations does Bill see coming in the near future in regard to these co-pay maximizers and co-pay accumulator programs?

38:38 EP365 with Scott Haas.

38:45 EP397 with Paul Holmes.

@HCLAWComment discusses #costcontainment on our #healthcarepodcast. #healthcare #podcast #pharma #healthcareleadership #healthcaretransformation #healthcareinnovation

Recent past interviews:

Click a guest’s name for their latest RHV episode!

Stacey Richter (INBW41), Andreas Mang (Encore! EP419), Dr Komal Bajaj, Cynthia Fisher, Stacey Richter (INBW40), Mark Cuban and Ferrin Williams (Encore! EP418), Rob Andrews (Encore! EP415), Brian Reid, Dr Beau Raymond, Brendan Keeler

 

[00:00:00] Episode 459, Cost Containment by Co-Pay Maximizer or Co-Pay Accumulator, Points to Ponder. Today I speak with Bill Sarraille.

[00:00:20] American healthcare entrepreneurs and executives you want to know, talking, relentlessly seeking value.

[00:00:28] If you have zero clue what Co-Pay Maximizers and or Co-Pay Accumulators are and the financial incentives involved,

[00:00:35] for PBMs and plan sponsors here. After you're done listening to this episode, go back and listen to the show with Joey Deesenhaus.

[00:00:42] Also the episode called Co-Pay Cards Gone Wild with Dia Belazi. Both these shows could fill in some blanks.

[00:00:49] Here's the micro mini of the Co-Pay Maximizer slash Accumulator deal.

[00:00:54] These are vehicles that are designed by vendors who are also sometimes called maximizers or sometimes they're also PBMs.

[00:01:02] But these programs are designed to get as much money out of pharma as possible in the form of co-pay support.

[00:01:09] So here's how the maximizers are supposed to maximize plan sponsors getting pharma money.

[00:01:14] Say for some drug, the pharma company has, I don't know, $12,000 max in co-pay support available to patients in total per year.

[00:01:22] Pharma does always cap the dollars that are available for patients. So in this hypothetical, 12K a year is available.

[00:01:28] What a forthright or well-run maximizer will do is figure out, you know, if there's 12K max available, then they'll set a co-pay.

[00:01:38] So there's variable co-pays for patients. So they'll set a patient co-pay of like $1,000 a month, which adds up to 12K over 12 months of the year.

[00:01:49] So, you know, every single month the patient has a $0 co-pay, but the plan maximizes the dollars that the plan gets or, you know, maybe they'll charge $1,025 a month.

[00:01:59] So the patient has some small in air quotes skin in the game and the plan sponsor just banked 12K.

[00:02:05] Sounds great, right? Well, sure.

[00:02:08] So, you know, I don't know if you're going to do this in a minute.

[00:02:09] But I'm going to do this in a minute.

[00:02:10] Accumulators, on the other hand, have no such, hey, let's make sure the patient actually gets their meds guardrails.

[00:02:16] They hear that the pharma is offering 12K and the accumulator vendor and their plan sponsor clients also are like, cool, let's get that money as fast as possible.

[00:02:25] So they make the co-pay for that drug, I don't know, like hypothetically $3,000.

[00:02:31] Great. Now the patient runs out of that co-pay money in May.

[00:02:35] And don't forget, and or let me inform you, for both maximizers and accumulators, dollars paid by the pharma generally don't count to the plan deductible for the patient.

[00:02:45] So now the patient walks into the pharmacy in an accumulator or in a poorly run maximizer program, they walk into the pharmacy in May and are told that if they want their drug, they're going to need to pay the $3,000 co-pay that was set out of pocket every month until they reach their deductible.

[00:03:03] With some of these co-pay maximizer slash accumulator plans, the plan sponsor may be a little bit out of the loop relative to what is actually going on here.

[00:03:11] The plan sponsor may think that members are doing fine.

[00:03:14] You know, they're getting their drug every month, so they may be surprised to learn about this running out of money in May issue.

[00:03:20] And what is true more often than it's not true, this $3,000 or whatever, hundreds or thousands of dollars payment due co-pay,

[00:03:28] the patient learns about it at the pharmacy counter or will try to get chemo.

[00:03:33] It comes as a complete surprise, the fact that they owe $3,000 or whatever.

[00:03:38] What patient just shrugs and pays up in that moment because they happen to have their entire deductible or thousands of dollars lying around and at the ready?

[00:03:46] What a shock to find this out at the pharmacy counter or at the infusion clinic.

[00:03:51] Some of these maximizer programs are also starting to veer back into accumulator zones.

[00:03:57] Like they're doing things such as saying that the member must pay their out-of-pocket max or their deductible or 30% of the cost of the drug, right?

[00:04:07] Like some number before the plan will allow the patient to use the co-pay reimbursement program to begin with.

[00:04:15] So there's other things that are emerging right now, which again, cause the patient to have a very, very large out-of-pocket in order for them to get a drug,

[00:04:25] which they have been prescribed and ostensibly at least need allegedly and sometimes for sure.

[00:04:31] Dollars raked in from pharma, make it across the PBM slash maximizer vendor middleman trench all the way over to the plan sponsor.

[00:04:38] For sure, especially for the administrative only maximizer vendors.

[00:04:44] Yeah, you're going to have the dollars actually making it to the plan sponsor.

[00:04:47] But sometimes the vendor running these programs is paid spread, right?

[00:04:51] So the more expensive the drug and the richer the co-pay card program, the more the vendor will make because they take a percentage of savings.

[00:04:58] So the more expensive, the more savings, therefore the more the vendor is going to make.

[00:05:02] In these cases where the vendor is paid a spread, can I take perverse incentives for 600, Alex?

[00:05:08] Right.

[00:05:09] But in some, again, there's a lot to this conversation with Bill Sorrell.

[00:05:12] So please do listen to the whole thing.

[00:05:13] Bill offers five main pieces of advice.

[00:05:17] So I'm just going to cover them right here up front.

[00:05:19] Spoiler alert, I guess.

[00:05:20] But just to keep them all in one place.

[00:05:22] Point of advice, number one, look into what is going on with a maximizer and or accumulator program.

[00:05:29] First of all, is the plan sponsor paying spread?

[00:05:31] And also, how are these programs being marketed to members and how aggressively?

[00:05:36] Because there are a lot of plan sponsors having way more negative impact than they suspect they are.

[00:05:42] So that's point of advice number one.

[00:05:45] Really look into actually what is happening on the ground with some of these programs.

[00:05:49] Number two, point of advice, eliminate surprise.

[00:05:52] Any plan sponsor listening, and Brian Reed also says this very crisply in an episode a month or so ago.

[00:05:56] If a plan sponsor wants to do stuff like this, like force a patient to pay hundreds or thousands of dollars out of pocket.

[00:06:03] If at any point during the year they are going to wind up with thousands of dollars in copay or coinsurance to get their Crohn's disease med or cancer med or whatever.

[00:06:12] Be really upfront about this, at least.

[00:06:14] It's really important if we really want to make sure that patients are taking maintenance meds and getting the medications, that they're prepared for the reality that at a certain point during the year they are going to have a really big bill.

[00:06:27] Third piece of advice, there is legal risk here.

[00:06:30] So also Bill's advice is check into whether accumulators and or maximizers are unlawful under the ACA and or by deceptive practices rules when maximizers or accumulators are teed up as a benefit.

[00:06:44] And again, reference point of advice number two, it's not explained that dollars they get from pharma will be taken by the plan and not applied to the patient deductible.

[00:06:53] I was just reading about the crazy aggressive marketing tactics that some of these vendors are using to get members to sign up and yeah, definitely look into deceptive practice rules.

[00:07:03] Four, if it's utilization management that we're trying to achieve here, then your utilization manager should be utilization managing.

[00:07:14] These maximizers are not meant to impact utilization management.

[00:07:18] Patients really cannot differentiate as per study after study.

[00:07:21] It's very difficult for patients to differentiate high value from low value care or meds.

[00:07:27] So pretty much the impact of having a patient with thousands or hundreds of dollars of out-of-pocket spend to get a med isn't going to be to ensure that the right people are taking the right med.

[00:07:38] Point is, use the right tool for the right job.

[00:07:40] So if we're trying to keep patients away from low value meds, the tool for that is utilization management.

[00:07:46] Also be aware, if the PBM says it cannot do utilization management or you lose your rebates and or is pushing into a maximizer accumulator program to do this instead, that's kind of a clue that they cannot do it because they are taking money from pharma to not have any restrictions on a drug.

[00:08:05] Read the article in the New York Times gift link in the show notes.

[00:08:10] You're welcome about how PBMs took secret payments for the free flow of opioids.

[00:08:15] And Chris Crawford also talks about this sort of same-ish thing in an upcoming show relative to GLP-1s.

[00:08:20] But if you're trying to do utilization management, then do utilization management.

[00:08:24] Last point of advice, use our understanding of this whole goings-on as a rationale or a way to tamp down perverse incentives.

[00:08:31] We want to wind up with patients getting charged a percentage of net prices, not a percentage of some wildly inflated list price with this whole accumulator maximizer contributing to, you know, just more wildly inflated list prices.

[00:08:45] So the copay programs can be bigger and someone can make even more money off of the percentage of savings.

[00:08:52] And plan sponsors addicted to rebates now have another bucket of cash.

[00:08:56] Like, this is just another example of how perverse incentives pervade the system.

[00:09:02] And we should certainly be aware of that.

[00:09:04] Bill Sorrell was a healthcare attorney for many years.

[00:09:07] He retired from his law firm on the first of last year.

[00:09:10] And now he's doing the things he wanted to do before but couldn't because his billable rate was too high.

[00:09:15] Bill is teaching at the University of Maryland Law School and doing some regulatory consulting, etc.

[00:09:20] He's working with a variety of patient groups.

[00:09:22] My name is Stacey Richter. This podcast is sponsored by Aventria Health Group.

[00:09:26] And here is my conversation with Bill Sorrell.

[00:09:28] Bill Sorrell, welcome to Relentless Health Value.

[00:09:30] Well, thanks for having me.

[00:09:31] I am really looking forward to speaking with you about accumulators slash maximizers.

[00:09:37] What's going on right now that plan sponsors might want to be aware of?

[00:09:44] Well, from my perspective, patients are being harmed in a variety of different ways.

[00:09:49] Sometimes in a program that spreads out the entire cost of the coupon-supported portion of the drug cost over the 12 months,

[00:10:01] we have situations where patients later in the year are experiencing problems.

[00:10:09] Other times, we have situations where there really isn't an attempt to smooth the coupon dollars over the course of the year.

[00:10:19] And the patient is experiencing an access problem much earlier in the year, maybe by mid-year or even in the first quarter.

[00:10:27] When you say experiencing a problem, you mean they go in to get their drug,

[00:10:31] they show up with the manufacturer coupon.

[00:10:34] Because we're talking about these specialty pharmacy products.

[00:10:37] A lot of times, the coinsurance that the plan sponsors put against these are based on a percentage of the list price.

[00:10:44] The list prices, as we know, they're very high.

[00:10:47] So when you're saying they wind up with a problem,

[00:10:49] what you mean is they show up at the pharmacy and they're told their drug costs thousands of dollars or something.

[00:10:55] Well, that's one problem, but it's not the only problem.

[00:10:59] The issue is that from the patient's perspective, and I think from the law's perspective,

[00:11:04] they have completely satisfied their deductible and their out-of-pocket maximum.

[00:11:10] And so whatever service they're going to, whether it's for a specialty drug or for a retail general med drug,

[00:11:18] or if it's just to go to a physician's office or for a minor procedure in the hospital outpatient department,

[00:11:28] no matter what the service is, they understood that their entire deductible

[00:11:33] and their entire out-of-pocket maximum had been fulfilled, and suddenly it's not.

[00:11:39] That's the problem from the patient's perspective.

[00:11:42] So in other words, the patient knew that pharma was paying their deductible,

[00:11:46] and now the patient thinks the deductible is met, except it's not.

[00:11:51] Yes. People tend to think that the only way that there can be a problem for a patient

[00:11:57] is that at some point in the year, they go to get the coupon-supported drug,

[00:12:04] and now the coupon doesn't work for them, perhaps because of the manufacturer's terms,

[00:12:10] where the manufacturer has placed a ceiling on the coupon.

[00:12:14] But that's not the only problem that can occur.

[00:12:18] The reality is because, at least in my experience, plans and PBMs do a very poor job,

[00:12:25] and maybe not even a lawful job, of trying to explain to patients

[00:12:30] what in fact is going to be their treatment of manufacturer-assisted payments by patients.

[00:12:38] The issue that I'm talking about, where patients think,

[00:12:42] not having been adequately informed by their plan or PBM,

[00:12:46] that in fact they are not going to get credit for coupon-assisted payments that they make,

[00:12:52] they are coming into treatment situations thinking that they have met their deductible,

[00:13:00] and thinking that they have met the out-of-pocket maximum, and they have not.

[00:13:04] And for, unfortunately, a number of those patients,

[00:13:08] they don't have the money to actually access the care.

[00:13:13] And so this becomes an access problem for them.

[00:13:17] It's interesting what you're saying,

[00:13:18] and I know there's going to be a lot of plan sponsors who are listening,

[00:13:21] who are thinking the things that some plan sponsors,

[00:13:24] when discussing these accumulators-slash-maximizer programs,

[00:13:28] or just copay cards in general, tend to think,

[00:13:32] and let's just go down the laundry list just to get these on the floor.

[00:13:35] And I'm not passing judgment here, right?

[00:13:36] Because these are really tough times we live in,

[00:13:39] and pharma costs are accelerating.

[00:13:41] Like I was talking to someone the other day who said

[00:13:43] her pharmacy costs have doubled in the past five years.

[00:13:46] So this is certainly an issue.

[00:13:48] Trying to keep premiums down,

[00:13:50] you know, family premiums have exceeded $26,000,

[00:13:53] or it's like $25,500, almost $26,000 a year, right?

[00:13:56] So you have premiums becoming unaffordable.

[00:13:59] There's obviously a lot of issues here.

[00:14:01] One of the big reasons why these maximizer-slash-accumulator programs

[00:14:05] get put into place to begin with is basically to get double the deductible, right?

[00:14:11] Because if the pharma company is paying the deductible,

[00:14:13] and then the patient is paying the deductible,

[00:14:15] now the plan can access two deductibles,

[00:14:19] and those two deductibles then go to lower premiums for the entire patient pool.

[00:14:23] So that's kind of one thing.

[00:14:25] The point that was made was that, you know,

[00:14:29] maximizers are a way to enable sick patients

[00:14:33] to make healthcare more affordable for healthy patients.

[00:14:37] And what I would say back to that is,

[00:14:40] that's not the purpose of insurance.

[00:14:41] And it certainly isn't consistent with either the law

[00:14:44] or the policy of the Affordable Care Act.

[00:14:47] That is fundamentally at odds

[00:14:49] with both the relevant legal structure

[00:14:52] and the policy that Congress put into place.

[00:14:55] People can think that that should happen,

[00:14:58] that sicker patients should be making payments

[00:15:02] that make premiums for healthier patients less expensive.

[00:15:06] But that's not a current reflection of the law as Congress has passed it.

[00:15:12] And I don't personally think that that's the right policy.

[00:15:16] I think that basically is an invitation to discriminate

[00:15:20] in favor of healthy patients to the detriment of sick patients,

[00:15:25] which in the pre-existing condition change

[00:15:27] and in multiple other changes,

[00:15:29] including the provision that forbids discrimination

[00:15:32] and based on health status,

[00:15:34] we see law actually moving in the opposite direction.

[00:15:38] So I don't have more to say about that.

[00:15:41] If people disagree with what Congress was actually trying to do,

[00:15:44] then they disagree with what Congress was trying to do.

[00:15:47] And the law can be changed, but that's not the law.

[00:15:50] The other plan sponsors thing is the notion

[00:15:55] that if one patient is taking a specialty pharmacy drug

[00:15:58] and gets their deductible paid for them,

[00:16:00] that's kind of unfair to somebody who needs a knee replacement

[00:16:03] or something like that,

[00:16:04] who actually has to pay their deductible by themselves.

[00:16:06] So then you create a situation

[00:16:08] where there's kind of this disparity

[00:16:10] where some people get their deductible paid for them

[00:16:12] and others do not.

[00:16:14] This concept is that it's unfair

[00:16:16] that some patients are able to be supported

[00:16:20] and some are not able to be supported

[00:16:23] with manufacturer coupons.

[00:16:25] Again, you know, as a lawyer,

[00:16:28] at least by training,

[00:16:28] if not currently in practice,

[00:16:30] what I would say to that is,

[00:16:32] well, that's a wonderful policy

[00:16:34] policy slash philosophical observation.

[00:16:38] But it seems irrelevant to me

[00:16:40] because what the statute says is the following.

[00:16:44] The terms cost sharing include deductibles,

[00:16:48] coinsurance, copayments, or similar charges.

[00:16:52] These are the cost sharing that have to be counted

[00:16:54] for purposes of a deductible

[00:16:56] at an out-of-pocket maximum under the law.

[00:16:59] And that's where the clause ends.

[00:17:02] The terms cost sharing include deductibles,

[00:17:05] coinsurance, copayments, or similar charges.

[00:17:08] That's it.

[00:17:09] It doesn't say unless a drug manufacturer

[00:17:12] is the source of the dollars.

[00:17:14] And, you know, talk about fairness.

[00:17:16] I mean, if we are to interpret that language

[00:17:19] to exclude manufacturer dollars

[00:17:22] that the patient uses to pay any of those charges,

[00:17:25] then the statute would have to be read the same way

[00:17:28] for any other third-party source.

[00:17:31] A father couldn't pay an adult child's cost sharing.

[00:17:36] A charity that doesn't get any money from a manufacturer

[00:17:39] couldn't pay the cost sharing for a patient.

[00:17:43] We're stuck with the language we have in front of us,

[00:17:46] and the language in front of us

[00:17:48] doesn't make a distinction about the third-party source.

[00:17:51] It simply says that the plan or the PBM

[00:17:54] is obligated to recognize cost sharing

[00:17:57] that includes deductibles, coinsurance, copayments,

[00:18:00] or similar charges.

[00:18:02] So I don't think the fairness question

[00:18:04] is the right question,

[00:18:05] but if we want to talk about fairness,

[00:18:07] what it would mean is the quite unfair result

[00:18:10] that no one could help that patient in need,

[00:18:13] and that can't be the right answer.

[00:18:15] And then the third thing that often gets brought up

[00:18:17] is that this whole skin in the game,

[00:18:20] where if somebody's deductible gets paid for them,

[00:18:23] then they wind up accessing the healthcare system

[00:18:26] and maybe in a way which is excessive

[00:18:31] because their deductible is paid,

[00:18:32] so they go get excessive medical treatment

[00:18:35] because they no longer have a deductible to pay.

[00:18:37] I agree.

[00:18:37] It gets raised all the time

[00:18:38] is this notion of skin in the game.

[00:18:41] That one makes my head explode

[00:18:44] because what I hear when I hear skin in the game is,

[00:18:48] oh yes, it's a medically necessary service,

[00:18:52] but we're hoping that by putting this barrier in place,

[00:18:56] we can convince people not to access

[00:18:59] the medically necessary care

[00:19:01] that they have been prescribed by their physician.

[00:19:04] And that is, if we want to use the word unfair,

[00:19:07] I think we could use the word unfair,

[00:19:09] but I'm just going to stick with unlawful on that one

[00:19:12] because that is a fundamental breach

[00:19:16] in the relationship that is supposed to exist

[00:19:19] between an insurance company,

[00:19:21] its agents, and an insured person.

[00:19:24] So those are the three things

[00:19:25] that plan sponsors bring up.

[00:19:27] Those do not resonate with me,

[00:19:29] unfortunately, at any level.

[00:19:31] There's this element of surprise

[00:19:33] which constantly exists here.

[00:19:36] And that is actually a big deal.

[00:19:39] That it would be one thing

[00:19:40] if the patients understood

[00:19:41] that this was how the plan operated.

[00:19:44] But it seems like very often

[00:19:46] when the patient shows up with their copay card,

[00:19:49] they are told that the copay card no longer works

[00:19:51] because the benefit has been maximized

[00:19:53] and that benefit has gone to the plan

[00:19:55] and they are now responsible

[00:19:56] to pay their deductible.

[00:19:58] Like there's shock at that point in time.

[00:20:00] Brian Reed said this as well.

[00:20:02] There feels like there's something wrong with that.

[00:20:03] I appreciate the comment that,

[00:20:05] you know, whatever one might think

[00:20:07] of issues one, two, and three,

[00:20:08] that we shouldn't have a situation

[00:20:11] where a patient shows up for care

[00:20:13] and they're hit with a bill

[00:20:15] that literally could be $10,000

[00:20:17] that they're expected to pay

[00:20:20] in order to access care.

[00:20:21] And this is why I believe

[00:20:24] that many of these programs

[00:20:26] are presented in a way

[00:20:29] which creates issues

[00:20:30] in terms of deceptive

[00:20:32] and unfair trade practice act liability.

[00:20:35] And I want to dig in on that for a sec,

[00:20:37] but I think the last point

[00:20:38] that you're making is just simply

[00:20:40] if this is, you know,

[00:20:42] there's a lot of hard questions

[00:20:44] that are being asked here.

[00:20:46] And I was talking to someone the other day

[00:20:47] who was basically saying

[00:20:48] the drug costs were so high

[00:20:49] that the employer laid off workers.

[00:20:52] You know what I mean?

[00:20:53] So like these are really difficult.

[00:20:57] I'm going to use the word trade-offs.

[00:20:59] It's this zero-sum game here

[00:21:01] that is at least how it's being played out

[00:21:04] right now.

[00:21:05] But the element of surprise

[00:21:08] is an overlying factor here.

[00:21:12] And you just connected the dots

[00:21:14] between deceptive practices,

[00:21:15] which I'm on the edge of my seat to hear.

[00:21:17] So maybe get into that a little bit

[00:21:19] that irrespective of like

[00:21:21] what someone's choosing to do here,

[00:21:23] if people get taken by surprise,

[00:21:25] that that's a thing in and of itself.

[00:21:28] Well, it certainly can be.

[00:21:29] Even when there is something

[00:21:31] that attempts to provide

[00:21:33] some level of disclosure

[00:21:34] about these programs,

[00:21:36] the word that sometimes is used

[00:21:38] to describe the program is a benefit.

[00:21:41] Well, I don't think that

[00:21:42] any average consumer

[00:21:44] would read that language

[00:21:45] and draw from that

[00:21:47] the parade of horribles

[00:21:49] that unfortunately

[00:21:49] they can subsequently experience.

[00:21:52] So yeah, I think that there are,

[00:21:55] in fact, some real legal issues

[00:21:57] that are presented here,

[00:21:58] not simply by the fact

[00:22:00] that these programs

[00:22:01] don't do what I think

[00:22:02] they have to do under the ACA,

[00:22:04] where the plan is subject

[00:22:06] to the ACA, of course,

[00:22:07] and honor these payments

[00:22:09] from both the deductible

[00:22:10] and an out-of-pocket

[00:22:11] maximum perspective.

[00:22:12] But separate and apart from that,

[00:22:15] just in terms of the obligation,

[00:22:17] obviously,

[00:22:18] not to deceptively induce a patient

[00:22:21] into carrying the insurance

[00:22:23] or staying with the insurance

[00:22:25] or making payments

[00:22:27] towards the insurance,

[00:22:29] that they think

[00:22:30] that they're getting

[00:22:31] a policy that allows them

[00:22:34] to use this coupon assistance,

[00:22:37] and they are not, in fact,

[00:22:39] getting an insurance

[00:22:40] that allows that to be the case.

[00:22:42] I think another important issue

[00:22:44] for employers to consider

[00:22:46] is whether they're potentially

[00:22:49] in violation of the ADA

[00:22:50] by implementing accumulator

[00:22:53] and maximizer programs.

[00:22:55] The ADA does apply

[00:22:57] to benefit designs

[00:22:59] employed by employers

[00:23:01] to the extent that

[00:23:03] the employer is taking

[00:23:06] particular benefit positions

[00:23:08] which reflect

[00:23:09] a disability-based distinction.

[00:23:12] So in a situation

[00:23:13] where a treatment

[00:23:15] or a procedure

[00:23:15] is used extensively

[00:23:17] or nearly exclusively

[00:23:19] to treat

[00:23:20] a particular disability,

[00:23:21] the negative creation

[00:23:24] or alteration

[00:23:25] of an existing benefit design

[00:23:27] can, in fact,

[00:23:28] be seen as a subterfuge

[00:23:30] to discriminate

[00:23:32] against disabled employees.

[00:23:35] And I have a real concern

[00:23:36] that that is exactly

[00:23:38] what's going on

[00:23:39] in at least

[00:23:40] a significant percentage

[00:23:42] of accumulator,

[00:23:44] maximizer benefit redesigns.

[00:23:47] They do focus

[00:23:49] on a high number

[00:23:51] of interventions,

[00:23:53] particularly drug interventions,

[00:23:54] that are very much

[00:23:56] associated with disabled status.

[00:23:58] So I think that's

[00:23:59] a really important issue

[00:24:00] for employers

[00:24:01] to consider

[00:24:02] in evaluating these programs.

[00:24:04] There are nuances here,

[00:24:05] obviously.

[00:24:06] I think in the states

[00:24:07] where accumulators

[00:24:08] have been banned,

[00:24:11] the specifics there,

[00:24:12] if the drug

[00:24:13] is the only drug

[00:24:15] that is available,

[00:24:17] then they're banned.

[00:24:18] But if it's a case

[00:24:20] where there's

[00:24:21] six competitors

[00:24:22] or there's a standard

[00:24:23] of care,

[00:24:24] then accumulators

[00:24:25] are okay.

[00:24:27] I also

[00:24:27] just kind of want

[00:24:28] to dip a toe

[00:24:29] into the fact

[00:24:30] that there are

[00:24:31] some drugs

[00:24:32] which are

[00:24:33] on a value

[00:24:34] formulary.

[00:24:35] You know,

[00:24:35] there are some plans

[00:24:36] that are really trying

[00:24:37] to create value

[00:24:38] formularies

[00:24:38] and they have determined

[00:24:40] that some drugs

[00:24:40] are not really of value

[00:24:42] and they're trying

[00:24:43] to not have people

[00:24:44] take those drugs

[00:24:45] and this is one

[00:24:46] of the means

[00:24:47] by which they

[00:24:47] are doing that.

[00:24:50] From my perspective,

[00:24:52] that sounds

[00:24:53] like a plan

[00:24:54] and a PBM

[00:24:55] that isn't doing

[00:24:56] what it is supposed

[00:24:57] to do.

[00:24:58] So if

[00:24:59] the actual

[00:25:01] concern

[00:25:01] is that

[00:25:03] they think

[00:25:03] that they can deliver

[00:25:04] the same therapy

[00:25:06] at a lower cost,

[00:25:08] that's what

[00:25:09] utilization

[00:25:09] management

[00:25:10] is for.

[00:25:11] Taking

[00:25:12] advantage

[00:25:12] of patients'

[00:25:14] lack of understanding

[00:25:15] about

[00:25:16] the position

[00:25:17] that the insurer

[00:25:18] is taking,

[00:25:19] I think,

[00:25:20] in disregard

[00:25:21] of the plain language

[00:25:22] of the federal

[00:25:23] statute,

[00:25:23] is not the means

[00:25:25] by which

[00:25:26] they should achieve

[00:25:27] that end

[00:25:28] or that they have

[00:25:29] to achieve

[00:25:29] that end.

[00:25:30] Plans

[00:25:30] and PBMs

[00:25:32] are expected

[00:25:32] to engage

[00:25:33] in utilization

[00:25:34] management.

[00:25:35] One of those

[00:25:36] elements

[00:25:37] of utilization

[00:25:38] management

[00:25:38] could be

[00:25:39] a step

[00:25:39] at it

[00:25:40] where

[00:25:40] if they

[00:25:41] believe

[00:25:41] that in fact

[00:25:42] one therapy

[00:25:43] is just

[00:25:44] as good

[00:25:44] as another

[00:25:45] and is

[00:25:45] lower cost

[00:25:46] to the plan,

[00:25:47] that they

[00:25:48] can in fact

[00:25:49] require

[00:25:50] that the patient

[00:25:51] fail first

[00:25:52] on that

[00:25:53] less expensive

[00:25:54] drug

[00:25:54] before migrating

[00:25:55] to the more

[00:25:56] expensive drug.

[00:25:57] But do

[00:25:58] your job

[00:25:59] plan,

[00:25:59] do your

[00:26:00] job

[00:26:00] PBM,

[00:26:01] don't victimize

[00:26:02] the patient

[00:26:02] as a response

[00:26:04] to your failure

[00:26:04] to do

[00:26:05] the thing

[00:26:05] that you're

[00:26:06] being paid

[00:26:07] to do?

[00:26:07] So if I

[00:26:09] wanted to

[00:26:09] get very

[00:26:10] cynical

[00:26:11] about this

[00:26:11] whole thing,

[00:26:12] if there

[00:26:13] is a plan

[00:26:14] who has

[00:26:15] a maximizer

[00:26:16] but not

[00:26:17] utilization

[00:26:17] management,

[00:26:19] it would

[00:26:19] make me

[00:26:19] very curious

[00:26:20] whether that

[00:26:21] maximizer

[00:26:22] was being

[00:26:22] paid a

[00:26:23] spread

[00:26:23] because

[00:26:24] and what

[00:26:25] being paid

[00:26:26] a spread

[00:26:26] is that

[00:26:27] that maximizer

[00:26:28] gets some

[00:26:28] percentage

[00:26:29] of the

[00:26:30] savings

[00:26:30] or the

[00:26:31] cost of

[00:26:32] the drug.

[00:26:32] Because if you

[00:26:33] think about it

[00:26:33] that way,

[00:26:34] it would be

[00:26:34] very profitable

[00:26:35] for that

[00:26:35] maximizer

[00:26:36] to not have

[00:26:37] any utilization

[00:26:38] management,

[00:26:38] right?

[00:26:38] Like let the

[00:26:39] patient get

[00:26:39] prescribed the

[00:26:40] really expensive

[00:26:41] drug,

[00:26:42] take the

[00:26:44] available

[00:26:45] pharma dollars,

[00:26:46] right?

[00:26:46] Like I can

[00:26:47] get them.

[00:26:47] I mean,

[00:26:48] some of it

[00:26:48] goes to the

[00:26:49] plan,

[00:26:49] but some of

[00:26:49] it also

[00:26:50] goes to

[00:26:50] the maximizer.

[00:26:51] Now I have

[00:26:52] a whole lot

[00:26:52] of money.

[00:26:52] I mean,

[00:26:53] patients still

[00:26:53] going to wind

[00:26:54] up not having

[00:26:55] a script

[00:26:55] in May or

[00:26:56] June,

[00:26:56] but the

[00:26:57] maximizer

[00:26:57] got a lot

[00:26:58] of money

[00:26:58] before that.

[00:27:00] I know

[00:27:00] you know

[00:27:01] because you

[00:27:02] have devoted

[00:27:03] your podcast

[00:27:04] to this

[00:27:05] subject over

[00:27:05] and over

[00:27:05] again.

[00:27:06] We have

[00:27:07] incredibly

[00:27:08] perverse

[00:27:08] incentives

[00:27:09] that manifest

[00:27:10] themselves

[00:27:11] throughout

[00:27:11] the system.

[00:27:12] You know,

[00:27:13] part of what

[00:27:14] I see

[00:27:15] as

[00:27:16] particularly

[00:27:16] objectionable

[00:27:17] about

[00:27:18] accumulator

[00:27:19] and maximizer

[00:27:19] programs

[00:27:20] is the way

[00:27:21] that it

[00:27:21] interplays

[00:27:22] with some

[00:27:23] of the other

[00:27:24] perverse

[00:27:24] incentives

[00:27:25] that you're

[00:27:25] talking about.

[00:27:26] You know,

[00:27:26] if you have

[00:27:26] a drug

[00:27:28] with a given

[00:27:29] list price,

[00:27:30] it's already

[00:27:31] providing a

[00:27:32] 50% rebate

[00:27:34] to that plan.

[00:27:35] The plan

[00:27:36] then imposes

[00:27:37] a 40%

[00:27:39] coinsurance

[00:27:40] on the

[00:27:41] patient.

[00:27:42] We start

[00:27:43] with $1,000

[00:27:44] post-rebate,

[00:27:46] a $500

[00:27:47] drug,

[00:27:48] 40%

[00:27:48] of the list

[00:27:49] price,

[00:27:50] the patient

[00:27:51] pays $400.

[00:27:52] Ridiculous.

[00:27:53] The patient

[00:27:54] is paying

[00:27:54] 80%

[00:27:55] of the

[00:27:56] total

[00:27:56] actual

[00:27:57] cost

[00:27:57] of the

[00:27:58] product.

[00:27:58] And then

[00:27:58] they're

[00:27:59] being

[00:27:59] lied to

[00:28:00] on top

[00:28:00] of that,

[00:28:01] being told

[00:28:02] that,

[00:28:02] oh,

[00:28:02] you're only

[00:28:03] paying 40%.

[00:28:04] What they

[00:28:04] don't realize

[00:28:05] is they're

[00:28:05] paying 40%

[00:28:06] of a

[00:28:06] made-up

[00:28:07] number

[00:28:07] that doesn't

[00:28:08] apply.

[00:28:09] You can

[00:28:09] definitely

[00:28:10] see why

[00:28:11] over half

[00:28:12] of Americans

[00:28:13] with commercial

[00:28:14] insurance

[00:28:14] right now

[00:28:15] are considered

[00:28:15] functionally

[00:28:16] uninsured,

[00:28:16] that they're

[00:28:17] paying all

[00:28:17] this money

[00:28:18] for insurance

[00:28:19] that they

[00:28:19] then can't

[00:28:19] afford

[00:28:20] to use.

[00:28:21] What I'm

[00:28:22] hearing you,

[00:28:22] and again,

[00:28:23] I really want

[00:28:24] to emphasize

[00:28:24] to listeners

[00:28:25] is that you

[00:28:26] have plan

[00:28:26] sponsors who

[00:28:27] are trying

[00:28:27] to figure

[00:28:28] out how

[00:28:28] to solve

[00:28:28] for these

[00:28:29] rapidly

[00:28:30] escalating

[00:28:30] pharma costs.

[00:28:32] But I think

[00:28:32] the point

[00:28:33] that you're

[00:28:33] making is

[00:28:33] there's

[00:28:34] different ways

[00:28:34] to do

[00:28:35] that and

[00:28:35] doing it

[00:28:36] in such

[00:28:37] a way

[00:28:38] where either

[00:28:39] the patient's

[00:28:39] caught in

[00:28:40] the middle

[00:28:40] or the

[00:28:41] patient's

[00:28:41] caught by

[00:28:41] surprise

[00:28:42] is maybe

[00:28:44] not as

[00:28:44] palatable

[00:28:46] or legal.

[00:28:47] I don't

[00:28:47] think it's

[00:28:48] either palatable

[00:28:49] or legal

[00:28:49] from my

[00:28:50] perspective.

[00:28:51] Look,

[00:28:51] we are

[00:28:52] on the

[00:28:53] verge

[00:28:53] of

[00:28:54] a

[00:28:55] premium

[00:28:56] explosion.

[00:28:56] That's

[00:28:57] just the

[00:28:58] reality

[00:28:58] of the

[00:28:58] situation.

[00:28:59] That is

[00:29:00] not

[00:29:00] just a

[00:29:01] function

[00:29:02] of

[00:29:02] pharmaceutical

[00:29:02] prices.

[00:29:03] It would

[00:29:04] be lovely

[00:29:04] if we

[00:29:05] could just

[00:29:05] point our

[00:29:06] finger

[00:29:06] in one

[00:29:07] very

[00:29:08] specific

[00:29:09] direction

[00:29:09] and magically

[00:29:10] poof,

[00:29:11] the problem

[00:29:12] could go

[00:29:12] away

[00:29:13] without

[00:29:13] having to

[00:29:14] face

[00:29:14] the

[00:29:15] harsher

[00:29:15] realities.

[00:29:16] But that

[00:29:17] is,

[00:29:17] I think,

[00:29:18] completely

[00:29:18] inconsistent

[00:29:19] with the

[00:29:20] actual

[00:29:20] data out

[00:29:21] there.

[00:29:21] That's

[00:29:22] definitely

[00:29:22] pretty

[00:29:23] clear.

[00:29:23] Most

[00:29:23] self-insured

[00:29:25] employers

[00:29:25] who look

[00:29:25] through

[00:29:25] their

[00:29:26] data

[00:29:26] will

[00:29:26] discover

[00:29:27] like

[00:29:28] Marilyn

[00:29:28] Bartlett

[00:29:29] from

[00:29:29] Montana,

[00:29:30] 48%

[00:29:30] of her

[00:29:31] spend

[00:29:32] was

[00:29:32] acute

[00:29:32] hospitals.

[00:29:33] I've

[00:29:34] heard

[00:29:34] as high

[00:29:34] as

[00:29:35] 56%

[00:29:35] are

[00:29:36] not

[00:29:36] just

[00:29:37] acute

[00:29:37] hospitals

[00:29:37] but

[00:29:37] hospital

[00:29:38] care.

[00:29:39] So

[00:29:39] hospital

[00:29:40] care

[00:29:40] is

[00:29:41] generally

[00:29:41] speaking,

[00:29:42] I don't

[00:29:42] think I've

[00:29:43] ever

[00:29:43] encountered

[00:29:43] a plan

[00:29:44] sponsor

[00:29:44] who didn't

[00:29:44] say that

[00:29:45] dollars

[00:29:45] going to

[00:29:45] hospitals

[00:29:46] was their

[00:29:46] biggest

[00:29:47] category

[00:29:47] of spend

[00:29:48] but not

[00:29:49] rising as

[00:29:49] fast as

[00:29:50] pharmaceutical

[00:29:51] trend.

[00:29:52] I was

[00:29:52] talking to

[00:29:53] someone the

[00:29:53] other day

[00:29:53] whose

[00:29:54] pharma

[00:29:54] spend

[00:29:54] doubled

[00:29:55] in the

[00:29:55] past

[00:29:55] five

[00:29:55] years.

[00:29:56] So

[00:29:56] not

[00:29:57] not

[00:29:57] necessarily

[00:29:58] how

[00:29:58] much

[00:29:58] of

[00:29:58] that

[00:29:58] money

[00:29:59] is

[00:29:59] making

[00:29:59] its

[00:29:59] way

[00:29:59] back

[00:30:00] to

[00:30:00] pharma

[00:30:00] but

[00:30:01] just

[00:30:01] the

[00:30:01] trend

[00:30:02] for

[00:30:02] self

[00:30:02] insured

[00:30:03] employer

[00:30:03] the

[00:30:04] pharma

[00:30:04] trend

[00:30:05] is

[00:30:05] quite

[00:30:05] high

[00:30:06] which

[00:30:06] is

[00:30:06] obviously

[00:30:06] of

[00:30:07] a

[00:30:07] concern.

[00:30:07] Now

[00:30:08] it's

[00:30:08] still

[00:30:08] 25%

[00:30:09] 23%

[00:30:10] of

[00:30:10] overall

[00:30:11] plan

[00:30:12] spend

[00:30:12] a lot

[00:30:12] of

[00:30:12] times

[00:30:13] whereas

[00:30:13] hospitals

[00:30:14] are

[00:30:14] 50%

[00:30:16] let's

[00:30:16] just

[00:30:16] say

[00:30:16] so

[00:30:17] obviously

[00:30:18] hospitals

[00:30:18] are

[00:30:19] the

[00:30:19] highest

[00:30:20] category

[00:30:20] here

[00:30:21] but

[00:30:21] if

[00:30:21] you're

[00:30:21] just

[00:30:21] talking

[00:30:21] about

[00:30:22] trend

[00:30:22] that

[00:30:22] that's

[00:30:23] why

[00:30:23] some

[00:30:24] employers

[00:30:24] are

[00:30:24] super

[00:30:24] concerned.

[00:30:25] I

[00:30:25] totally

[00:30:26] get

[00:30:26] that.

[00:30:26] I

[00:30:26] would

[00:30:27] say

[00:30:27] from

[00:30:27] my

[00:30:27] perspective

[00:30:28] even

[00:30:28] if

[00:30:29] you

[00:30:29] look

[00:30:29] at

[00:30:29] this

[00:30:30] at

[00:30:30] the

[00:30:30] drug

[00:30:31] spend

[00:30:31] in

[00:30:32] many

[00:30:32] cases

[00:30:32] you're

[00:30:33] often

[00:30:33] looking

[00:30:33] at

[00:30:34] spend

[00:30:35] that

[00:30:35] is

[00:30:35] in

[00:30:36] fact

[00:30:36] influenced

[00:30:36] by

[00:30:37] hospital

[00:30:37] charges

[00:30:38] hospitals

[00:30:39] not

[00:30:39] insignificantly

[00:30:41] because

[00:30:41] of

[00:30:41] 340B

[00:30:42] but

[00:30:42] certainly

[00:30:43] in

[00:30:43] part

[00:30:43] because

[00:30:44] of

[00:30:44] 340B

[00:30:44] are

[00:30:45] making

[00:30:46] tremendous

[00:30:47] inroads

[00:30:48] into

[00:30:48] the

[00:30:49] specialty

[00:30:49] pharmacy

[00:30:50] marketplace

[00:30:51] and

[00:30:52] are

[00:30:52] among

[00:30:53] other

[00:30:54] third

[00:30:54] parties

[00:30:55] involved

[00:30:55] the

[00:30:55] PBMs

[00:30:56] as well

[00:30:57] as a

[00:30:58] significant

[00:30:58] issue

[00:30:58] contributing

[00:30:59] to that

[00:31:00] spend

[00:31:00] so

[00:31:01] even

[00:31:01] if

[00:31:01] we

[00:31:01] focus

[00:31:02] and

[00:31:02] you're

[00:31:02] right

[00:31:03] to

[00:31:03] get

[00:31:03] us

[00:31:03] to

[00:31:03] focus

[00:31:04] on

[00:31:04] the

[00:31:05] drug

[00:31:05] specific

[00:31:06] spend

[00:31:06] as

[00:31:07] you're

[00:31:07] indicating

[00:31:08] that's

[00:31:09] a

[00:31:09] multifaceted

[00:31:10] component

[00:31:10] with

[00:31:11] multiple

[00:31:11] players

[00:31:12] who

[00:31:12] are

[00:31:12] contributing

[00:31:13] to

[00:31:13] those

[00:31:13] costs

[00:31:14] totally

[00:31:15] understood

[00:31:15] so

[00:31:15] let's

[00:31:15] get

[00:31:16] to

[00:31:16] the

[00:31:16] advice

[00:31:16] portion

[00:31:17] of

[00:31:17] this

[00:31:17] conversation

[00:31:18] again

[00:31:19] we've

[00:31:20] got

[00:31:20] rock

[00:31:20] hard

[00:31:20] place

[00:31:21] going

[00:31:22] on

[00:31:22] here

[00:31:22] but

[00:31:23] there's

[00:31:23] probably

[00:31:24] better

[00:31:25] or worse

[00:31:25] ways

[00:31:26] to do

[00:31:26] many

[00:31:27] things

[00:31:27] and

[00:31:28] managing

[00:31:28] pharma

[00:31:29] trend

[00:31:29] is

[00:31:30] certainly

[00:31:30] one

[00:31:30] of

[00:31:30] them

[00:31:31] so

[00:31:31] if

[00:31:31] I'm

[00:31:32] going

[00:31:32] to

[00:31:32] distill

[00:31:32] this

[00:31:33] conversation

[00:31:34] down

[00:31:34] into

[00:31:34] some

[00:31:34] pieces

[00:31:35] of

[00:31:35] advice

[00:31:35] that

[00:31:36] I'm

[00:31:36] hearing

[00:31:36] you

[00:31:36] say

[00:31:37] one

[00:31:37] of

[00:31:37] them

[00:31:38] is

[00:31:38] can't

[00:31:39] have

[00:31:39] this

[00:31:39] element

[00:31:39] of

[00:31:40] surprise

[00:31:40] right

[00:31:40] like

[00:31:41] that's

[00:31:41] not

[00:31:41] fair

[00:31:42] to

[00:31:42] have

[00:31:42] people

[00:31:43] who

[00:31:43] have

[00:31:44] to

[00:31:44] get

[00:31:44] sick

[00:31:45] and

[00:31:45] be

[00:31:45] standing

[00:31:45] at

[00:31:45] a

[00:31:46] pharmacy

[00:31:46] counter

[00:31:46] or

[00:31:47] waiting

[00:31:48] to get

[00:31:48] their

[00:31:48] infusion

[00:31:49] it

[00:31:49] can't

[00:31:49] be

[00:31:49] in

[00:31:50] that

[00:31:50] moment

[00:31:50] where

[00:31:51] they

[00:31:51] figure

[00:31:51] out

[00:31:51] that

[00:31:52] they

[00:31:52] actually

[00:31:52] don't

[00:31:53] have

[00:31:53] coverage

[00:31:53] for

[00:31:54] a

[00:31:54] treatment

[00:31:54] right

[00:31:54] so

[00:31:55] there

[00:31:55] has

[00:31:55] to

[00:31:55] be

[00:31:55] something

[00:31:56] that

[00:31:57] is

[00:31:57] done

[00:31:57] so

[00:31:58] that

[00:31:58] the

[00:31:58] benefits

[00:31:59] you

[00:32:00] know

[00:32:00] if

[00:32:00] a

[00:32:00] plan

[00:32:24] be

[00:32:24] covered

[00:32:24] by

[00:32:25] state

[00:32:26] and

[00:32:26] federal

[00:32:26] laws

[00:32:27] that

[00:32:27] create

[00:32:28] liability

[00:32:28] for

[00:32:29] unfair

[00:32:29] and

[00:32:29] deceptive

[00:32:30] trade

[00:32:30] practices

[00:32:31] which

[00:32:32] can

[00:32:32] include

[00:32:32] communications

[00:32:33] in the

[00:32:34] context

[00:32:34] of

[00:32:34] insurance

[00:32:35] in

[00:32:35] at

[00:32:36] least

[00:32:36] some

[00:32:36] instances

[00:32:36] so

[00:32:37] yes

[00:32:37] I

[00:32:38] certainly

[00:32:38] think

[00:32:38] that

[00:32:39] a

[00:32:39] good

[00:32:39] step

[00:32:40] would

[00:32:40] be

[00:32:40] to

[00:32:41] at

[00:32:41] least

[00:32:42] rub

[00:32:42] our

[00:32:43] poor

[00:32:43] patients

[00:32:44] nose

[00:32:44] in

[00:32:54] the

[00:32:54] form

[00:32:54] of

[00:32:54] both

[00:32:55] deductibles

[00:32:55] and

[00:32:56] out

[00:32:56] of

[00:32:56] pocket

[00:32:56] maximums

[00:32:57] so

[00:32:57] number

[00:32:58] one

[00:32:58] be

[00:32:59] upfront

[00:32:59] about

[00:32:59] it

[00:33:00] so

[00:33:00] you're

[00:33:00] not

[00:33:00] taking

[00:33:00] people

[00:33:01] by

[00:33:01] surprise

[00:33:01] and

[00:33:01] they

[00:33:01] do

[00:33:02] understand

[00:33:02] what

[00:33:03] benefits

[00:33:03] they

[00:33:03] actually

[00:33:04] have

[00:33:04] that's

[00:33:05] only

[00:33:05] fair

[00:33:05] the

[00:33:06] second

[00:33:06] thing

[00:33:07] if

[00:33:07] you

[00:33:07] don't

[00:33:08] so

[00:33:08] maybe

[00:33:08] this

[00:33:08] is

[00:33:09] part

[00:33:09] B

[00:33:09] of

[00:33:09] the

[00:33:10] first

[00:33:10] one

[00:33:10] if

[00:33:10] you

[00:33:11] don't

[00:33:11] there's

[00:33:12] some

[00:33:12] legal

[00:33:12] risk

[00:33:13] there

[00:33:13] right

[00:33:14] because

[00:33:14] it

[00:33:14] could

[00:33:14] be

[00:33:15] deemed

[00:33:16] deceptive

[00:33:16] especially

[00:33:16] if

[00:33:17] a

[00:33:17] maximizer

[00:33:18] or

[00:33:18] whatever

[00:33:18] is

[00:33:18] teed

[00:33:19] up

[00:33:19] as

[00:33:19] a

[00:33:19] benefit

[00:33:19] which

[00:33:20] I

[00:33:20] definitely

[00:33:20] have

[00:33:20] seen

[00:33:21] in

[00:33:21] some

[00:33:21] cases

[00:33:21] yeah

[00:33:22] I

[00:33:22] mean

[00:33:22] I

[00:33:23] think

[00:33:23] we're

[00:33:23] headed

[00:33:23] to

[00:33:24] some

[00:33:24] pretty

[00:33:24] serious

[00:33:25] litigation

[00:33:26] here

[00:33:26] I

[00:33:26] mean

[00:33:27] I

[00:33:27] think

[00:33:27] we're

[00:33:27] in

[00:33:27] a

[00:33:27] holding

[00:33:28] pattern

[00:33:28] where

[00:33:29] obviously

[00:33:30] we had

[00:33:30] one

[00:33:31] district

[00:33:31] court

[00:33:31] ruling

[00:33:32] that

[00:33:32] focused

[00:33:33] not

[00:33:33] on

[00:33:33] the

[00:33:33] statute

[00:33:34] but

[00:33:34] instead

[00:33:34] on

[00:33:35] the

[00:33:35] regulation

[00:33:35] we

[00:33:36] have

[00:33:37] HHS

[00:33:38] declaring

[00:33:38] that

[00:33:39] it's

[00:33:39] not

[00:33:39] going

[00:33:40] to

[00:33:40] enforce

[00:33:40] that

[00:33:41] policy

[00:33:41] as a

[00:33:42] matter

[00:33:42] of

[00:33:42] federal

[00:33:42] law

[00:33:43] we

[00:33:43] have

[00:33:43] some

[00:33:44] state

[00:33:44] insurance

[00:33:45] commissioners

[00:33:45] who

[00:33:46] have

[00:33:46] said

[00:33:46] well

[00:33:46] that's

[00:33:47] great

[00:33:47] that

[00:33:47] you're

[00:33:47] not

[00:33:47] but

[00:33:48] I

[00:33:48] am

[00:33:48] and

[00:33:49] at

[00:33:50] some

[00:33:50] point

[00:33:50] in

[00:33:50] the

[00:33:50] new

[00:33:50] administration

[00:33:51] probably

[00:33:52] not

[00:33:52] that

[00:33:52] far

[00:33:53] into

[00:33:53] the

[00:33:53] new

[00:33:53] administration

[00:34:15] we're

[00:34:15] that's

[00:34:16] I

[00:34:16] think

[00:34:16] where

[00:34:17] we're

[00:34:17] headed

[00:34:17] and

[00:34:18] specifically

[00:34:18] around

[00:34:19] this

[00:34:19] like

[00:34:19] maximizer

[00:34:20] slash

[00:34:20] accumulator

[00:34:21] type

[00:34:21] activity

[00:34:22] litigation

[00:34:23] yes

[00:34:24] I

[00:34:24] think

[00:34:24] so

[00:34:24] what

[00:34:25] was

[00:34:25] the

[00:34:25] one

[00:34:25] case

[00:34:25] that

[00:34:26] you

[00:34:26] had

[00:34:26] mentioned

[00:34:27] you said

[00:34:27] that

[00:34:27] there

[00:34:27] was

[00:34:27] a

[00:34:27] case

[00:34:28] yes

[00:34:28] it

[00:34:28] was

[00:34:29] brought

[00:34:29] by

[00:34:29] three

[00:34:30] patient

[00:34:31] advocacy

[00:34:31] organizations

[00:34:32] and

[00:34:33] three

[00:34:33] patients

[00:34:34] against

[00:34:35] the

[00:34:35] Department

[00:34:35] of

[00:34:36] Health

[00:34:36] and

[00:34:36] Human

[00:34:36] Services

[00:34:37] in

[00:34:38] the

[00:34:38] U.S.

[00:34:38] District

[00:34:39] Court

[00:34:39] for

[00:34:40] the

[00:34:40] District

[00:34:40] of

[00:34:40] Columbia

[00:34:41] it

[00:34:42] basically

[00:34:42] struck

[00:34:43] down

[00:34:43] HHS's

[00:34:45] rule

[00:34:46] which

[00:34:47] said

[00:34:47] that

[00:34:48] its

[00:34:49] regulation

[00:34:50] could be

[00:34:51] interpreted

[00:34:51] as both

[00:34:52] permitting

[00:34:53] ACA

[00:34:54] covered

[00:34:54] plans

[00:34:55] to

[00:34:56] count

[00:34:56] these

[00:34:57] amounts

[00:34:58] towards

[00:34:58] the

[00:34:59] out-of-pocket

[00:34:59] maximum

[00:35:00] and deductibles

[00:35:01] and that

[00:35:02] it also

[00:35:02] permitted

[00:35:03] the same

[00:35:04] insurers

[00:35:04] not to

[00:35:05] count

[00:35:05] the same

[00:35:06] amounts

[00:35:06] towards

[00:35:07] deductibles

[00:35:08] and

[00:35:09] out-of-pocket

[00:35:09] maximums

[00:35:10] and

[00:35:10] what

[00:35:10] Judge

[00:35:10] Bates

[00:35:11] said

[00:35:11] was

[00:35:12] well

[00:35:12] that's

[00:35:12] kind

[00:35:13] of

[00:35:13] the

[00:35:13] definition

[00:35:13] of

[00:35:14] arbitrary

[00:35:14] and

[00:35:14] capricious

[00:35:15] government

[00:35:15] action

[00:35:16] you

[00:35:16] can't

[00:35:16] say

[00:35:17] that

[00:35:17] the

[00:35:18] same

[00:35:18] regulation

[00:35:18] means

[00:35:19] two

[00:35:19] different

[00:35:20] things

[00:35:20] at

[00:35:20] the

[00:35:20] same

[00:35:21] time

[00:35:21] so

[00:35:22] he

[00:35:22] struck

[00:35:23] down

[00:35:23] that

[00:35:23] regulation

[00:35:24] that

[00:35:24] reinstituted

[00:35:25] a prior

[00:35:26] regulation

[00:35:26] and

[00:35:26] that

[00:35:27] regulation

[00:35:27] says

[00:35:28] that

[00:35:28] you

[00:35:29] in

[00:35:29] fact

[00:35:29] have

[00:35:30] to

[00:35:30] honor

[00:35:30] those

[00:35:31] payments

[00:35:31] so

[00:35:32] long

[00:35:33] as

[00:35:33] the

[00:35:33] coupon

[00:35:34] is

[00:35:34] not

[00:35:34] used

[00:35:35] on

[00:35:35] a

[00:35:35] drug

[00:35:36] for

[00:35:36] which

[00:35:36] there

[00:35:36] is

[00:35:37] a

[00:35:37] generic

[00:35:37] equivalent

[00:35:38] which

[00:35:38] is

[00:35:38] kind

[00:36:03] because

[00:36:03] I

[00:36:03] do

[00:36:04] get

[00:36:04] the

[00:36:04] feeling

[00:36:04] that

[00:36:04] there

[00:36:04] are

[00:36:05] a

[00:36:05] number

[00:36:05] of

[00:36:05] plan

[00:36:05] sponsors

[00:36:05] who

[00:36:06] are

[00:36:06] wholly

[00:36:06] unaware

[00:36:06] that

[00:36:07] this

[00:36:07] is

[00:36:07] going

[00:36:07] on

[00:36:08] yeah

[00:36:08] I

[00:36:08] mean

[00:36:08] my

[00:36:09] other

[00:36:09] two

[00:36:09] pieces

[00:36:09] of

[00:36:10] advice

[00:36:10] I

[00:36:10] suppose

[00:36:10] would

[00:36:11] be

[00:36:11] that

[00:36:11] if

[00:36:12] you

[00:36:32] are

[00:36:33] not

[00:36:33] a

[00:36:33] means

[00:36:34] to

[00:36:34] affect

[00:36:35] utilization

[00:36:36] management

[00:36:36] there

[00:36:37] is

[00:36:37] a

[00:36:37] tool

[00:36:38] belt

[00:36:38] use

[00:36:38] the

[00:36:39] tool

[00:36:39] belt

[00:36:39] I

[00:36:40] think

[00:36:40] the

[00:36:40] other

[00:36:40] observation

[00:36:41] that

[00:36:41] I

[00:36:41] would

[00:36:41] make

[00:36:42] is

[00:36:42] that

[00:36:43] this

[00:36:43] particular

[00:36:44] issue

[00:36:45] fits

[00:36:46] into

[00:36:46] the

[00:36:47] wider

[00:36:48] question

[00:36:48] of

[00:36:49] unraveling

[00:36:50] the

[00:36:50] perverse

[00:36:51] incentives

[00:36:51] that seem

[00:36:52] to dominate

[00:36:53] this

[00:36:53] space

[00:36:54] there

[00:36:54] are

[00:36:55] at

[00:36:55] least

[00:36:55] some

[00:36:56] emerging

[00:36:56] options

[00:36:57] out

[00:36:57] there

[00:36:58] that

[00:36:58] are

[00:36:59] focused

[00:37:00] on

[00:37:00] net

[00:37:00] pricing

[00:37:01] as

[00:37:02] a

[00:37:02] way

[00:37:02] to

[00:37:02] structure

[00:37:03] healthcare

[00:37:03] services

[00:37:04] and

[00:37:05] part

[00:37:06] of

[00:37:06] the

[00:37:06] problem

[00:37:07] here

[00:37:07] from

[00:37:07] the

[00:37:08] patient

[00:37:08] perspective

[00:37:08] is

[00:37:09] their

[00:37:10] coinsurance

[00:37:10] is a

[00:37:11] percentage

[00:37:12] of a

[00:37:12] made-up

[00:37:13] number

[00:37:13] a

[00:37:14] list

[00:37:14] price

[00:37:14] that

[00:37:15] your

[00:37:15] plan

[00:37:16] is

[00:37:16] not

[00:37:16] paying

[00:37:17] your

[00:37:17] PBM

[00:37:18] is

[00:37:18] not

[00:37:18] paying

[00:37:19] and

[00:37:20] if

[00:37:20] we

[00:37:20] could

[00:37:21] get

[00:37:21] to

[00:37:21] a

[00:37:21] place

[00:37:22] where

[00:37:23] people

[00:37:23] are

[00:37:24] actually

[00:37:24] being

[00:37:25] charged

[00:37:25] a

[00:37:26] percentage

[00:37:26] of a

[00:37:27] real

[00:37:27] number

[00:37:28] that

[00:37:29] would

[00:37:29] go

[00:37:29] a

[00:37:29] long

[00:37:29] way

[00:37:30] towards

[00:37:30] making

[00:37:31] all

[00:37:32] services

[00:37:32] not

[00:37:32] just

[00:37:33] specialty

[00:37:33] drugs

[00:37:34] but

[00:37:34] all

[00:37:34] services

[00:37:35] more

[00:37:35] affordable

[00:37:36] and

[00:37:36] a

[00:37:37] big

[00:37:37] point

[00:37:37] that

[00:37:38] you're

[00:37:38] making

[00:37:38] there

[00:37:38] is

[00:37:38] still

[00:37:39] you

[00:37:39] have

[00:37:39] patients

[00:37:40] who

[00:37:40] are

[00:37:40] paying

[00:37:40] coinsurance

[00:37:41] and

[00:37:42] this

[00:37:42] is

[00:37:42] true

[00:37:43] across

[00:37:43] the

[00:37:43] board

[00:37:43] they're

[00:37:44] paying

[00:37:44] coinsurance

[00:37:45] based

[00:37:45] on

[00:37:45] the

[00:37:46] list

[00:37:46] price

[00:37:46] which

[00:37:47] is

[00:37:47] artificially

[00:37:48] inflated

[00:37:48] because

[00:37:48] everybody

[00:37:58] more

[00:37:58] than

[00:37:58] the

[00:37:59] cost

[00:37:59] of

[00:37:59] the

[00:37:59] drug

[00:37:59] because

[00:38:00] the

[00:38:00] list

[00:38:00] price

[00:38:00] is

[00:38:01] so

[00:38:01] high

[00:38:01] so

[00:38:02] yeah

[00:38:03] I mean

[00:38:03] indeed

[00:38:04] if

[00:38:04] there

[00:38:05] is

[00:38:05] a

[00:38:05] way

[00:38:05] that

[00:38:06] the

[00:38:06] patients

[00:38:07] aren't

[00:38:07] being

[00:38:07] subjected

[00:38:08] to

[00:38:08] these

[00:38:08] artificially

[00:38:09] high

[00:38:09] list

[00:38:10] prices

[00:38:10] and

[00:38:11] yeah

[00:38:12] butting

[00:38:13] up

[00:38:13] against

[00:38:14] the

[00:38:14] whole

[00:38:14] plan

[00:38:15] sponsors

[00:38:15] are

[00:38:15] addicted

[00:38:16] to

[00:38:16] rebates

[00:38:16] again

[00:38:17] because

[00:38:18] they

[00:38:18] enable

[00:38:19] lower

[00:38:20] premiums

[00:38:21] at

[00:38:22] least

[00:38:22] that's

[00:38:23] the

[00:38:23] way

[00:38:23] they're

[00:38:23] presented

[00:38:23] you

[00:38:24] know

[00:38:24] a

[00:38:24] rebate

[00:38:25] guarantee

[00:38:25] may

[00:38:25] or

[00:38:26] may

[00:38:26] not

[00:38:26] actually

[00:38:26] be

[00:38:27] leading

[00:38:27] to

[00:38:27] lower

[00:38:28] prices

[00:38:28] and

[00:38:29] because

[00:38:30] you

[00:38:30] as

[00:38:31] the

[00:38:31] sponsor

[00:38:31] don't

[00:38:32] actually

[00:38:32] know

[00:38:32] what

[00:38:32] the

[00:38:33] net

[00:38:33] prices

[00:38:33] are

[00:38:33] underneath

[00:38:34] it

[00:38:34] you

[00:38:34] don't

[00:38:35] actually

[00:38:35] know

[00:38:35] whether

[00:38:36] it's

[00:38:36] leading

[00:38:36] to

[00:38:37] lower

[00:38:37] prices

[00:38:37] or

[00:38:37] not

[00:38:38] listen

[00:38:38] to

[00:38:39] the

[00:38:39] show

[00:38:39] with

[00:38:39] Scott

[00:38:40] Haas

[00:38:40] for

[00:38:40] a

[00:38:41] very

[00:38:42] eloquent

[00:38:42] breakdown

[00:38:43] of

[00:38:43] exactly

[00:38:43] what

[00:38:44] you're

[00:38:44] talking

[00:38:44] about

[00:38:45] there

[00:38:45] and

[00:38:45] the

[00:38:46] one

[00:38:46] with

[00:38:46] Paul

[00:38:46] Holmes

[00:38:46] where

[00:38:47] he

[00:38:47] gets

[00:38:47] into

[00:38:47] like

[00:38:48] what

[00:38:48] is

[00:38:48] rebate

[00:38:48] actually

[00:38:49] whoever

[00:38:50] gets

[00:38:50] to

[00:38:50] define

[00:38:50] the

[00:38:50] rebate

[00:38:51] gets

[00:38:51] to

[00:38:51] determine

[00:38:51] exactly

[00:38:52] how

[00:38:52] much

[00:38:52] money

[00:38:53] winds

[00:38:53] up

[00:38:53] in

[00:38:53] the

[00:38:53] plan

[00:38:53] sponsors

[00:38:54] pocket

[00:38:54] and

[00:38:54] that

[00:38:55] is

[00:38:55] yeah

[00:38:55] the

[00:38:56] PBM

[00:38:56] so

[00:38:57] there's

[00:38:58] just

[00:38:58] so many

[00:38:58] so

[00:38:59] much

[00:38:59] it's

[00:39:00] a

[00:39:00] fracas

[00:39:00] it's

[00:39:01] a lot

[00:39:02] of

[00:39:02] perverse

[00:39:02] incentives

[00:39:03] is

[00:39:03] what

[00:39:03] it

[00:39:03] is

[00:39:04] indeed

[00:39:04] Bill

[00:39:05] Sorrell

[00:39:13] let me

[00:39:14] just

[00:39:14] say

[00:39:15] your

[00:39:15] whole

[00:39:15] retirement

[00:39:16] game

[00:39:17] not

[00:39:18] strong

[00:39:18] yeah

[00:39:19] no

[00:39:20] I'm

[00:39:20] failing

[00:39:20] retirement

[00:39:21] that's

[00:39:21] that's

[00:39:22] quite

[00:39:22] clear

[00:39:22] Bill

[00:39:23] Sorrell

[00:39:24] thank

[00:39:42] a

[00:39:43] small

[00:39:43] for

[00:39:45] listening

PBMS,plan sponsors,cost containment,financial incentives,copaymaximizers,Bill Sarraille,Patient deductibles,Pharma support,copayaccumulators,deceptive practices,legal risks,out of pocket maximum,perverse inccentives,utilization management,