Relentless Health Value™

American Healthcare Entrepreneurs and Execs you might want to know. Talking. Relentless Health Value is a weekly interview podcast hosted by Stacey Richter, a healthcare entrepreneur celebrating fifteen years in the business side of healthcare. This show is for leaders in pharma, devices, payers, providers, patient advocacy and healthcare business. It's for health industry innovators, entrepreneurs or wantrepreneurs or intrapreneurs. Relentless Healthcare Value is the show for you if you want to connect with others trying to manage the triple play: to provide healthcare value while being personally and professionally fulfilled.

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Encore! EP418: Mark Cuban With a PSA for CEOs and CFOs of Self-insured Employers, With Mark Cuban and Ferrin Williams, PharmD, MBA, From Scripta
November 21, 202456:1651.51 MB

Encore! EP418: Mark Cuban With a PSA for CEOs and CFOs of Self-insured Employers, With Mark Cuban and Ferrin Williams, PharmD, MBA, From Scripta

This show from last year was one of the most popular episodes of the past year. And it’s also extremely relevant right now, given all of the PBM (pharmacy benefit manager) goings-on, as well as ongoing litigation like the J&J lawsuit , etc. Listen to the show with Julie Selesnick ( EP428 ) for ...

Encore! EP415: Some Jumbo Employers Buying Better Healthcare Outcomes While Saving 15% on Total Cost of Care, With Rob Andrews
November 14, 202439:3936.29 MB

Encore! EP415: Some Jumbo Employers Buying Better Healthcare Outcomes While Saving 15% on Total Cost of Care, With Rob Andrews

This encore is very relevant after the shows with Cora Opsahl ( EP452 ), Claire Brockbank ( EP453 ), and Marilyn Bartlett ( EP450 ). Getting better health for the 160 million Americans covered by commercial insurance is all about rates, rights, and power. For a full transcript of this episode, clic...

EP456: Advice to Pharma at the Intersection of Product Value, Reputation, and Patient Affordability, With Brian Reid
November 07, 2024
456
39:3036.16 MB

EP456: Advice to Pharma at the Intersection of Product Value, Reputation, and Patient Affordability, With Brian Reid

This show is going to be a little bit different because what we’re going to do today is offer some advice to those who may work at a pharma company. But before we get into this advice portion of the discussion, let’s start here. For a full transcript of this episode, click here . If you enjoy this ...

EP455: A Leadership Blueprint for Measurably Better Care, With Beau Raymond, MD
October 31, 2024
455
38:4535.47 MB

EP455: A Leadership Blueprint for Measurably Better Care, With Beau Raymond, MD

A rate critical to attain better care for patients, I’m gonna say, is enlightened leadership—maybe dyad leadership—at a clinical organization. I am saying this because without enlightened leaders, it’d be harder to build from the blueprint that Beau Raymond, MD, talks about today on the show. For a...

EP454: How the Particle v Epic Lawsuit Impacts Plan Sponsors and Public Health Trying to Get Data, With Brendan Keeler
October 24, 2024
454
34:5431.95 MB

EP454: How the Particle v Epic Lawsuit Impacts Plan Sponsors and Public Health Trying to Get Data, With Brendan Keeler

You know why I’m interested in the Particle v Epic EHR (electronic health record) systems lawsuit? It’s because … data. Say I’m thinking about this like, say, a plan sponsor and I want data so I can do better population health or do care navigation to help my members avoid downstream bad things or ...

EP453: Running a TPA (Third-Party Administrator) RFP Process That Is Less of a Wild West Fiduciary Shootout, With Claire Brockbank
October 17, 2024
453
37:0033.87 MB

EP453: Running a TPA (Third-Party Administrator) RFP Process That Is Less of a Wild West Fiduciary Shootout, With Claire Brockbank

TPA stands for third-party administrator. RFP stands for request for proposal. I’m kicking off the show today with a review that we got recently on Apple Podcasts, and not just because it’s a really nice review. It’s because it’s relevant on about nine levels to the show today with Claire Brockbank...

EP452: Fiduciary Duty vs the Healthcare Status Quo, With Cora Opsahl
October 10, 2024
452
39:4836.42 MB

EP452: Fiduciary Duty vs the Healthcare Status Quo, With Cora Opsahl

Last time Cora Opsahl was on the show, Michelle Bernabe, RN, KAT, wrote a comment on LinkedIn I thought encapsulated the gist of it all so well. She wrote, “[Cora] first became a mentor/ally through Relentless Health Value episode 372 . … It opened a doorway to a whole group of very relentless peop...

Spotlight Episode: Oncology Side Effect Management in the Real World, With Dan Nardi From Reimagine Care
October 03, 202419:0717.5 MB

Spotlight Episode: Oncology Side Effect Management in the Real World, With Dan Nardi From Reimagine Care

Right out of the gate here, I wanted to thank Reimagine Care for sponsoring this episode. It’s kind of a breath of fresh air, honestly, to have someone reach out not only with an interesting pitch for a show but also with an offer to help out financially. For a full transcript of this episode, clic...

EP451: Hey, Let’s Not Talk About Artificial Intelligence, With Spencer Dorn, MD, MPH, MHA
September 26, 2024
451
12:3911.58 MB

EP451: Hey, Let’s Not Talk About Artificial Intelligence, With Spencer Dorn, MD, MPH, MHA

Before we kick in to the show today, I just want to make two points. Here’s the first point. Together, we can do it. No one said transforming healthcare and elevating patients over profits would be easy. And it is not. It’s really, really hard. I just want to say thanks for all that you have accomp...

EP450: When Your Health Plan Is $9 Million in the Hole, Who Are You Going to Call? A CPA. And Tell Them to Bring Their Spreadsheets, With Marilyn Bartlett, CPA, CGMA, CMA, CFM
September 19, 2024
450
34:4531.8 MB

EP450: When Your Health Plan Is $9 Million in the Hole, Who Are You Going to Call? A CPA. And Tell Them to Bring Their Spreadsheets, With Marilyn Bartlett, CPA, CGMA, CMA, CFM

Yeah, I made a meme for the show with Marilyn Bartlett. My very first meme ever. What carriers try to convince you is necessary vs a CPA with a spreadsheet. In this meme, I picture that Olympic silver medalist shooter from Turkey who showed up in a T-shirt and his hand in his pocket versus the ot...

EP449: For Clinical Leaders, Payers, and Plan Sponsors, Let’s Talk About Blind Spots for Getting Patients or Members Appropriate Care, With Marty Makary, MD, MPH
September 12, 2024
449
38:0734.9 MB

EP449: For Clinical Leaders, Payers, and Plan Sponsors, Let’s Talk About Blind Spots for Getting Patients or Members Appropriate Care, With Marty Makary, MD, MPH

So, I had a chance to read Dr. Marty Makary’s new book, which is called Blind Spots ; and here’s why I wanted to get him to come back on Relentless Health Value and talk to you, people of the healthcare industry. It’s because of something that he said on page 127 and which I’ve been mulling over fo...

EP448 (Part 2): 340B: Why Employers Should Probably Care About What’s Happening Here, With Shawn Gremminger
September 05, 202425:3923.48 MB

EP448 (Part 2): 340B: Why Employers Should Probably Care About What’s Happening Here, With Shawn Gremminger

Maybe you’re in the know because you listened to Part 1 of this conversation with Shawn Gremminger. But no worries, because here’s the scoop: The scoop is, after some pondering, I decided to release this 340B extravaganza of a conversation with Shawn Gremminger in two parts. So, listen to one, list...

EP448 (Part 1): 340B: Where It Started, Where It Is Now, and Who Is Really Benefiting From This Massive Program, With Shawn Gremminger
September 05, 202437:5734.74 MB

EP448 (Part 1): 340B: Where It Started, Where It Is Now, and Who Is Really Benefiting From This Massive Program, With Shawn Gremminger

So, after some pondering, I decided to release this conversation with Shawn Gremminger about 340B in two parts. So, listen to one, listen to both, pick your poison. Shawn Gremminger came up with three really important takeaways relative to 340B, which is a feat unto itself, considering how sprawlin...

The Euphemism That Has Become Value-Based Care, With Elizabeth Mitchell—Summer Shorts 9
August 29, 202417:1415.77 MB

The Euphemism That Has Become Value-Based Care, With Elizabeth Mitchell—Summer Shorts 9

I was talking to one health plan sponsor, and she told me if she sees any charges for value-based care anything on any one of the contracts that get handed to her, she crosses them off so fast it’s like her superpower. For a full transcript of this episode, click here . If you enjoy this podcast, b...

Encore! EP413: The Intersection of Healthcare Waste, Value-Based Care, and the Potential Rising Power of PCPs, With Will Shrank, MD
August 22, 202434:4131.75 MB

Encore! EP413: The Intersection of Healthcare Waste, Value-Based Care, and the Potential Rising Power of PCPs, With Will Shrank, MD

Before we kick in to the show today, I just want to thank, first of all, ElkinsEcon, who is a state legislator who wrote in the review, “RHV is my single most valuable source of insights into ways to improve healthcare policy.” Thank you so much, ElkinsEcon. For a full transcript of this episode, c...

Encore! EP402: What Physicians Trying to Clinically Integrate Care in the Real World Need to Know, With Amy Scanlan, MD
August 15, 202432:5030.05 MB

Encore! EP402: What Physicians Trying to Clinically Integrate Care in the Real World Need to Know, With Amy Scanlan, MD

This encore episode is with Amy Scanlan, MD. It was, in fact, one of our most popular episodes of the past year. It is still just as relevant today in a slightly different way. It’s interesting how things which were said maybe a year ago have shades of meaning which become evident as time goes on. ...

EP447: Why an “EHR Strategy” Isn’t Enough, With Ashleigh Gunter
August 08, 2024
447
28:4426.29 MB

EP447: Why an “EHR Strategy” Isn’t Enough, With Ashleigh Gunter

There was a study a few years ago that I was very enamored with. The study found doctors tended to ignore signs (ie, signs hanging on walls) asking them to wash their hands if the messaging on the sign wasn’t right. For a full transcript of this episode, click here . If you enjoy this podcast, be s...

EP446: Hey, Let’s Not Talk About EHRs, With Spencer Dorn, MD, MPH, MHA
August 01, 2024
446
34:3731.68 MB

EP446: Hey, Let’s Not Talk About EHRs, With Spencer Dorn, MD, MPH, MHA

This show is about getting or not getting patient outcomes and getting them in an efficient or not efficient way that is in alignment or not in alignment with the values of clinicians trying to care for their patients in the best way that they can. And I’m beginning this conversation with this pref...

EP445: Can a Primary-Care-Only Practice Survive in 2024? With Tom X. Lee, MD
July 25, 2024
445
47:5343.83 MB

EP445: Can a Primary-Care-Only Practice Survive in 2024? With Tom X. Lee, MD

In this healthcare podcast, I am talking with Tom X. Lee, MD, who has a long history in primary care. He founded One Medical and then also, most recently, Galileo. Dr. Lee also was a founder at Epocrates (tossing that in for context). For a full transcript of this episode, click here . If you enjoy...

Encore! EP397: The Minefield That Is a PBM Contract and Also Some Advice for EBCs Who Are Taking Money Under the Table, With Paul Holmes
July 18, 202434:1531.35 MB

Encore! EP397: The Minefield That Is a PBM Contract and Also Some Advice for EBCs Who Are Taking Money Under the Table, With Paul Holmes

Today is an encore because I am going on vacation next week. It always feels a little bit like a time warp because by the time this show will air, I will be back from vacation. This show with Paul Holmes was one of the most popular episodes of 2023 and definitely is just as relevant now. A lot of t...

Recent Episodes

Encore! EP418: Mark Cuban With a PSA for CEOs and CFOs of Self-insured Employers, With Mark Cuban and Ferrin Williams, PharmD, MBA, From Scripta
November 21, 202456:1651.51 MB

Encore! EP418: Mark Cuban With a PSA for CEOs and CFOs of Self-insured Employers, With Mark Cuban and Ferrin Williams, PharmD, MBA, From Scripta

This show from last year was one of the most popular episodes of the past year. And it’s also extremely relevant right now, given all of the PBM (pharmacy benefit manager) goings-on, as well as ongoing litigation like the J&J lawsuit , etc. Listen to the show with Julie Selesnick ( EP428 ) for ...

Encore! EP415: Some Jumbo Employers Buying Better Healthcare Outcomes While Saving 15% on Total Cost of Care, With Rob Andrews
November 14, 202439:3936.29 MB

Encore! EP415: Some Jumbo Employers Buying Better Healthcare Outcomes While Saving 15% on Total Cost of Care, With Rob Andrews

This encore is very relevant after the shows with Cora Opsahl ( EP452 ), Claire Brockbank ( EP453 ), and Marilyn Bartlett ( EP450 ). Getting better health for the 160 million Americans covered by commercial insurance is all about rates, rights, and power. For a full transcript of this episode, clic...

EP456: Advice to Pharma at the Intersection of Product Value, Reputation, and Patient Affordability, With Brian Reid
November 07, 2024
456
39:3036.16 MB

EP456: Advice to Pharma at the Intersection of Product Value, Reputation, and Patient Affordability, With Brian Reid

This show is going to be a little bit different because what we’re going to do today is offer some advice to those who may work at a pharma company. But before we get into this advice portion of the discussion, let’s start here. For a full transcript of this episode, click here . If you enjoy this ...

EP455: A Leadership Blueprint for Measurably Better Care, With Beau Raymond, MD
October 31, 2024
455
38:4535.47 MB

EP455: A Leadership Blueprint for Measurably Better Care, With Beau Raymond, MD

A rate critical to attain better care for patients, I’m gonna say, is enlightened leadership—maybe dyad leadership—at a clinical organization. I am saying this because without enlightened leaders, it’d be harder to build from the blueprint that Beau Raymond, MD, talks about today on the show. For a...

EP454: How the Particle v Epic Lawsuit Impacts Plan Sponsors and Public Health Trying to Get Data, With Brendan Keeler
October 24, 2024
454
34:5431.95 MB

EP454: How the Particle v Epic Lawsuit Impacts Plan Sponsors and Public Health Trying to Get Data, With Brendan Keeler

You know why I’m interested in the Particle v Epic EHR (electronic health record) systems lawsuit? It’s because … data. Say I’m thinking about this like, say, a plan sponsor and I want data so I can do better population health or do care navigation to help my members avoid downstream bad things or ...

EP453: Running a TPA (Third-Party Administrator) RFP Process That Is Less of a Wild West Fiduciary Shootout, With Claire Brockbank
October 17, 2024
453
37:0033.87 MB

EP453: Running a TPA (Third-Party Administrator) RFP Process That Is Less of a Wild West Fiduciary Shootout, With Claire Brockbank

TPA stands for third-party administrator. RFP stands for request for proposal. I’m kicking off the show today with a review that we got recently on Apple Podcasts, and not just because it’s a really nice review. It’s because it’s relevant on about nine levels to the show today with Claire Brockbank...

EP452: Fiduciary Duty vs the Healthcare Status Quo, With Cora Opsahl
October 10, 2024
452
39:4836.42 MB

EP452: Fiduciary Duty vs the Healthcare Status Quo, With Cora Opsahl

Last time Cora Opsahl was on the show, Michelle Bernabe, RN, KAT, wrote a comment on LinkedIn I thought encapsulated the gist of it all so well. She wrote, “[Cora] first became a mentor/ally through Relentless Health Value episode 372 . … It opened a doorway to a whole group of very relentless peop...

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