Resources

Healthcare Industry and Podcast Listening Resources

If you're a new listener or new to the industry, you'll hear quite a few industry acronyms or maybe you're just not sure where to start. Here's a list of resources that can help you get started. 

RHV Chatbot
Currently only available to those who have donated to the Tip Jar, the RHV Chatbot is a tool that lets you search and query nearly 300 episodes of Relentless Health Value the way you'd ask a knowledgeable colleague a question. That includes full transcripts from 150+ episodes going back to February 2023 — so it's not just finding the right episode, it's finding what was actually said and synthesizes an answer using Claude, and links you back to the exact episodes — so you can read the show notes or listen yourself. 

The Chatbot let's you ask questions like: "What is Stacey's opinion on the downstream impact of hospital pricing transparency?", "What episodes covered PBMs?" or "What did Dr. Dickerson say about direct contracting for imaging?. 

Show Packs
Show Packs are collections of episodes grouped by topic or audience to get you up to speed on the industry. Choose your Show Pack below to listen to the Show Pack's playlist.

Healthcare Industry Acronyms
If you're a new listener, you'll hear quite a few industry acronyms being tossed around and although we try to define some of them during an episode, we thought it would be helpful to have a list that you are reference as you're listening or reading the show notes.

Newsletter
We love that you are committed to working together to improve healthcare. If you submit your email, each week you'll receive our weekly newsletter which covers that week's topic and guest. The newsletter also provides the mentioned links, along with time-stamped notes and quote callouts.  It's also a great way to be notified when a new episode drops.

Transcripts
You can read a full transcript of episodes on the episode page. Be sure to also check out the episode's show notes that includes all links mentioned include prior episode referenced.

Video Shorts
A list of a few video shorts from our YouTube channel. On the channel, you'll find each of our episodes as well as these YouTube Shorts.  

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Special Thanks to Our 2026 Sustaining Monthly Donors

Marilyn Bartlett, Kimberly Carleson, Dylan Yahn, Benjamin Light, Matt McQuide, Ann Kempski, Spencer Allen, Scott Tromanhauser, Steven Elkins, Matthew Bunte, Lori Smith, Dr. Scott Conard, Vivian Ho and Casey Cormier

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EP537: Physicians as the Sleeping Giant—Why Many Doctors Don't Push Back and Some Advice, With Benjamin Schwartz, MD, MBA
Relentless Health ValueNovember 11, 2026
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EP537: Physicians as the Sleeping Giant—Why Many Doctors Don't Push Back and Some Advice, With Benjamin Schwartz, MD, MBA

Listen on Your Favorite App Benjamin Schwartz, MD, MBA: You got to start kinda nudging the giant. And I think from the physician standpoint, that is … the simplest thing is just educate yourself, understand what's going on, take an interest in it, and that's how you start. And then you go from there...

EP536: Operationalizing the Architecture of Primary Care Patient Experience, With Rebecca Andrews, MD
Relentless Health ValueNovember 04, 2026
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EP536: Operationalizing the Architecture of Primary Care Patient Experience, With Rebecca Andrews, MD

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EP535: When Patient Experience Means Parking and Pianos, Plan Sponsors Pay for Hotels, Not Outcomes—What to Measure Instead, With Robyn Leone
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EP535: When Patient Experience Means Parking and Pianos, Plan Sponsors Pay for Hotels, Not Outcomes—What to Measure Instead, With Robyn Leone

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EP534: The One Question to Test if a TPA Is Actually Independent, With Kimberly Carleson
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EP534: The One Question to Test if a TPA Is Actually Independent, With Kimberly Carleson

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EP533: Level Funding Is Self-funding: 5 Avoidable Contract Risks, With Frank Pennachio
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EP532: Why Avoidable ER Visits Aren't the Real Cost Problem: Revisiting Our 2016 Interview With HHS Nominee Chris Klomp
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EP532: Why Avoidable ER Visits Aren't the Real Cost Problem: Revisiting Our 2016 Interview With HHS Nominee Chris Klomp

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EP531: Slaying the Three-Headed Monster of Health Plan Networks, With Evan Anderson

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