I clipped out this five-minute sort of sidebar conversation with Tom X. Lee, MD, when I was speaking with him last summer that I thought you might be interested in listening to by itself, because it is a bit of a, like I said, a sort of a tangent.
For a full transcript of this episode, click here.
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And again, given all of the conversations that we’ve been having lately about trust and mission and margin, I think the points that Dr. Tom Lee makes in the conversation are all the more relevant.
Also mentioned in this episode are Galileo and Tom Nash.
You can learn more at Galileo and follow Dr. Lee on LinkedIn.
Tom X. Lee, MD, is the CEO and visionary behind Galileo—a data-driven, multispecialty care model designed to improve quality and reduce total cost of care. Operating across 50 states and partnered with large employers and health plans, Galileo is one of the fastest-growing innovators in care delivery.
Prior to Galileo, Tom helped build One Medical into the leading, independent primary care system in the country. And previously, he helped launch Epocrates, the #1 mobile app used by clinicians at the point of care.
Tom is a board-certified internist who completed training at Harvard’s Brigham and Women’s Hospital. He received his bachelor’s degree from Yale University, an MD from the University of Washington School of Medicine, and an MBA from Stanford University’s Graduate School of Business.
01:01 Why have retail clinics failed in being longitudinal primary care destinations?
01:32 Why access is an important factor, but not the only one.
02:10 Access vs. longitudinal care.
02:47 The challenges of operating a service operation within primary care.
03:47 What is a longitudinal primary care destination and why does it matter?
04:15 How is primary care not delivering on its promise?
04:27 How is the “promise of primary care” different than an urgent care or MinuteClinic?
You can learn more at Galileo and follow Dr. Lee on LinkedIn.
Tom X. Lee of @galileomedical discusses #retailclinics on our #healthcarepodcast. #healthcare #podcast #financialhealth #patientoutcomes #primarycare #digitalhealth #healthcareleadership #healthcaretransformation #healthcareinnovation
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