EP210: How Social Workers Improve Patient Outcomes: The Big Reveal, With Jonathan Singer, PhD, LCSW, Host of The Social Work Podcast and Associate Professor at Loyola University Chicago School of Social Work
January 10, 2019
210
35:52

EP210: How Social Workers Improve Patient Outcomes: The Big Reveal, With Jonathan Singer, PhD, LCSW, Host of The Social Work Podcast and Associate Professor at Loyola University Chicago School of Social Work

Today, I talk to Jonathan Singer, host of The Social Work Podcast as well as associate professor at Loyola University Chicago School of Social Work. I asked Jonathan to come on the podcast today because I’ve had this growing sense of disconnect between all the talk about social determinants of health, all the talk about how clinical care has a relatively small impact on patient outcomes compared to environmental factors, how the most important number in health care is someone’s zip code. All this talk swirling around, and rarely do social workers come up in the conversation—at least at the level that you’d think they would, given the number of years of education they have in addressing the environmental factors in question.

You can learn more at socialworkpodcast.com.

Jonathan B. Singer, PhD, LCSW, is associate professor of social work at Loyola University Chicago, secretary of the American Association of Suicidology, and an award-winning author and podcaster. His research on youth suicide and cyberbullying has been featured on NPR and Fox, and in Time magazine and The Guardian. He is the founder and host of the award-winning Social Work Podcast, with over 5 million episode downloads and 30,000 followers on social media. He lives in Evanston, Illinois, with his wife and 3 children and can be found on Twitter as @socworkpodcast and Facebook at facebook.com/swpodcast.

Studies:

Moniz C. Social work and the social determinants of health perspective: a good fit. Health Soc Work. 2010;35(4):310-313.

Beth Wharff and her social work colleagues at Boston Children’s Hospital wrote about the success of their interventions with suicidal youth who presented at the emergency department: Wharff EA, Ginnis KB, Ross AM, White EM, White MT, Forbes PW. Family‑based crisis intervention with suicidal adolescents: a randomized clinical trial [published online ahead of print February 2017]. Pediatr Emerg Care. doi:10.1097/PEC.0000000000001076.


01:56 What #socialworkers do and think about things.
03:34 Getting caught up on terms like “#socialdeterminants.”
04:10 #Healthcare vs #socialcare.
04:23 “Health care is part of social care, rather than social care being part of health care.”
05:25 “You can’t be effective in people’s lives without being #interdisciplinary.”
07:16 Understanding “legitimate” #dischargeplanning.
08:50 Social workers vs nurses.
09:04 “#Nursing is essential.”
09:32 “[Social workers] have the personal connection to make sure this is happening.”
09:57 “#Nurses are trained not to override the #doctor.”
10:18 “That sort of level of mutual respect is essential.”
10:51 The lack of appreciation for the skills that a #socialworker has.
12:58 “As with anything, there’s a range.”
14:31 The myth of the social worker.
15:00 “Let’s bring in #socialwork when we don’t know what else to do.”—#Hospitals
17:36 Primary care provider (#PCP) as the “quarterback of care.”
18:55 “It’s a problem in perception.”
19:30 Social workers and #efficiency in #medicine.
20:11 Jonathan’s advice to #payer and #healthsystem executives.
20:23 “Stop thinking of social workers as discharge planners.”
21:41 “Have social workers do social care.”
21:49 “Have social workers in … authority-making positions.
23:45 “My expertise matters.”
25:03 The need for interdisciplinary teams.
26:21 Finding a middle ground for patients who want to leave their hospital care but aren’t medically ready to go home.
29:09 “What’s the role of the social worker?” 

healthcare,patient outcomes,social workers,loyola university chicago school of social work,
|
|

Episode Support Provided By

Special Thanks to Our 2026 Sustaining Monthly Donors

Marilyn Bartlett, Kimberly Carleson, Dylan Yahn, Benjamin Light, Matt McQuideAnn Kempski, Spencer Allen, Scott Tromanhauser, 
Steven Elkins, Matthew Bunte, and Lori Smith.

Recent Episodes

EP519: The Current State of Primary Care—Inevitable or Fixable? With Lisa Rosenbaum, MD
Relentless Health ValueJuly 08, 2026
519
40:0036.61 MB

EP519: The Current State of Primary Care—Inevitable or Fixable? With Lisa Rosenbaum, MD

Listen on Your Favorite App Hello, all you Relentless Tribe members. Today, let's start here. Right now, we are watching a very visible exodus of brilliant, consummate primary care (and other, honestly) physicians leaving traditional practice for concierge medicine or otherwise. For a full transcrip...

EP518: How Do You Explain the Difference Between an ASO Vendor and a TPA? With Claire Brockbank
Relentless Health ValueJuly 01, 2026
518
14:2513.2 MB

EP518: How Do You Explain the Difference Between an ASO Vendor and a TPA? With Claire Brockbank

Listen on Your Favorite App Dr. Alex Sommers: Hi. I'm Alex Sommers. I'm president of Astia Health, an advanced direct primary care organization, an emergency medicine and lifestyle medicine physician, as well as a licensed employer health plan advisor from Wisconsin. I'm curious how you explain the ...

EP517: The Business of Prior Auths: The 401-Level Financial Motive Behind Prior Auths
Relentless Health ValueJune 24, 2026
517
27:2325.07 MB

EP517: The Business of Prior Auths: The 401-Level Financial Motive Behind Prior Auths

Listen on Your Favorite App Hello, Relentless Health Value Tribe. Welcome to it. So, yeah … last week, I had a great conversation with Ophelia Johnson ( EP516 ) that is a companion show, I would say, to this one. So, listen to that one first. Listen to this one first. You do you. For a full transcri...

EP516: GLP-1s and Cash Pay From the Pharma Manufacturer Point of View, With Ophelia Johnson
Relentless Health ValueJune 17, 202644:0540.35 MB

EP516: GLP-1s and Cash Pay From the Pharma Manufacturer Point of View, With Ophelia Johnson

Listen on Your Favorite App Hello, all you Relentless Tribe members. Welcome to it. Today we have a show that will bend your mind in new directions. And yes, I have a head cold at a very weird time of year. I have trouble apparently doing things like normal people. Anyway, we talk a lot on this podc...

EP515: SNF (Skilled Nursing Facility) Fraud—Or Is It Fraud? With Michelle Cera, PhD
Relentless Health ValueJune 10, 202643:0739.47 MB

EP515: SNF (Skilled Nursing Facility) Fraud—Or Is It Fraud? With Michelle Cera, PhD

Listen on Your Favorite App Hello, all you Relentless Tribe members. Lately, I have been just obsessed with what's hiding in plain sight: the root cause glitches in how American healthcare is built. Not the symptoms now. Not the noise. The actual ground zero. I mean, what we call healthcare in this ...

EP514: Successfully Suing a Health System for Their Anticompetitive Contracts and Also Collecting Damages for Plan Sponsors and Members, With Matt Cantor
Relentless Health ValueJune 03, 2026
514
43:4340.02 MB

EP514: Successfully Suing a Health System for Their Anticompetitive Contracts and Also Collecting Damages for Plan Sponsors and Members, With Matt Cantor

Listen on Your Favorite App Hello, all you Relentless Tribe members. This is the third episode in our legal goings-on trifecta, starting with Doug Aldeen in episode 512 covering what amounts to the main reasons plan sponsors wind up suing their brokers or employee benefit consultants. For a full tra...

EP513: Revisiting Cunning Anticompetitive Hospital Contracts, With Brennan Bilberry

EP513: Revisiting Cunning Anticompetitive Hospital Contracts, With Brennan Bilberry

Listen on Your Favorite App If you are a large employer, union funds broker, fiduciary, or anyone responsible for a health plan that spends half of its dollars on hospital care (which most do), or if you have anything to do with policy or enforcement of policy, yeah … listen this week and next week....

Listen and Follow

Sponsored by Aventria Health Group
©2026 BD Bridges LLC. All Rights Reserved.