Episode 34: Benjamin Jack, MD from BoardRounds talks about Reducing ER Readmissions
March 05, 201536:25

Episode 34: Benjamin Jack, MD from BoardRounds talks about Reducing ER Readmissions

Benjamin Jack, MD is co-founder and CEO at BoardRounds, a healthcare startup that saves lives and money by improving emergency room follow-up care. He is a graduate of Weill Cornell Medical College, and formerly worked as a quantitative trader at Goldman Sachs. He holds a B.Sc. in Applied Mathematics from Columbia University.

Company URL: Boardrounds.com

Contact: hello@boardrounds.com

Social media: @boardrounds • @benjijack


00:00 Benjamin discusses how he became an entrepreneur.
01:00 Benjamin explains BoardRounds.
04:30 The role that doctors and healthcare providers play into BoardRounds services.
06:20 BoardRounds three options, and the starting point for hospitals.
07:00 BoardRounds concierge service, and the ease with which hospitals are able to incorporate BoardRounds.
12:00 The BoardRounds App.
14:15 BoardRounds for the hospital perspective.
16:35 How BoardRounds has built a human and automated component to assist clinical decision support and ease the flow of emergency room treatment.
20:00 The Patient vs. ER readmission dichotomy, and how BoardRounds plays into this.
21:15 “Of over 100 million patients a year who come to the emergency room, only about 20% will be admitted to the hospital.”
21:30 “We’re focused on making sure that the 80% that go home don’t have to return to the emergency room.”
22:00 The economic concern for hospital ERs that BoardRounds addresses.
23:40 An example of a Pay-for-Performance contract.
24:00 The hospital movement towards value-based care.
24:45 How BoardRounds fits into the “big five” value-based care models that hospitals are moving towards.
26:40 The kind of data that BoardRounds collects and analyzes.
31:20 BoardRounds data findings for cost-driving conditions.
33:00 Benjamin’s opinion on what the one critical success factor is for reducing costs: Patient Engagement.
34:00 Visit www.boardrounds.com or e-mail Benjamin at benji@boardrounds.com for more information.

healthcare,health,patient,hospital,adherence,Emergency,boardrounds,
|
|

Episode Support Provided By

Special Thanks to Our 2026 Sustaining Monthly Donors

Marilyn Bartlett, Kimberly Carleson, Dylan Yahn, Benjamin Light, Matt McQuideAnn Kempski, Spencer Allen, Scott Tromanhauser, 
Steven Elkins, Matthew Bunte, and Lori Smith.

Recent Episodes

EP525: PMPM vs FFS—The Perverse Incentives Plan Sponsors Sometimes Miss, With Cristin Dickerson, MD
Relentless Health ValueAugust 19, 2026
525
16:3315.14 MB

EP525: PMPM vs FFS—The Perverse Incentives Plan Sponsors Sometimes Miss, With Cristin Dickerson, MD

Listen on Your Favorite App So, this one's gonna be a little bit different. Back last year, I sat down with Dr. Cristin Dickerson. She is the founding partner of Green Imaging , which is a physician-led radiology network doing direct contracting for imaging. And we talked about how imaging can run 6...

EP524: Beating Provider Network Pricing Games by Thinking About Buying Healthcare Like a Manufacturer Supply Chain, With John Quinn
Relentless Health ValueAugust 12, 2026
524
17:0215.59 MB

EP524: Beating Provider Network Pricing Games by Thinking About Buying Healthcare Like a Manufacturer Supply Chain, With John Quinn

Listen on Your Favorite App Hello, all you Relentless Tribe members. First off here, I would like to thank Casey Cormier for the really nice recurring donation. Thank you so much, Casey Cormier from  Stratis Group . Lately, traditional provider networks are increasingly being called into questi...

EP523: The Sleeping Giants of Healthcare—Why Self-insured Employers and Clinicians Keep Missing Each Other, With Suhas Gondi, MD, MBA
Relentless Health ValueAugust 05, 2026
523
35:1632.28 MB

EP523: The Sleeping Giants of Healthcare—Why Self-insured Employers and Clinicians Keep Missing Each Other, With Suhas Gondi, MD, MBA

Listen on Your Favorite App Hello, all you Relentless Tribe members. Before we dive in today, I just wanted to give a quick but massive thank you to Alex Sommers, MD, ABEM, DipABLM, from Astia Health for his generous gift, which we are going to use to help fund a camera for the podcast here to level...

EP522: How Exactly Does GoodRx Make Money? With Ge Bai, PhD, CPA
Relentless Health ValueJuly 29, 2026
522
13:4512.58 MB

EP522: How Exactly Does GoodRx Make Money? With Ge Bai, PhD, CPA

Listen on Your Favorite App Arielle Bose: Hi, Stacey. This is Arielle Bose from EHD Insurance . Big fan of the podcast. We were talking about GoodRx the other day, and it occurred to me that I’m not exactly clear about how they make money. So, Stacey, how does GoodRx make money? For a full transcrip...

EP521: How Revenue Cycle Management (RCM) Became an Over $200 Billion Healthcare Hot Potato, With Andrew Tsang
Relentless Health ValueJuly 22, 2026
521
36:1333.15 MB

EP521: How Revenue Cycle Management (RCM) Became an Over $200 Billion Healthcare Hot Potato, With Andrew Tsang

Listen on Your Favorite App Hey, welcome to Relentless Health Value. Okay … so, on today's show, we are talking about (Andrew Tsang and I) revenue cycle management, which—I say this with real affection—is maybe the least sexy phrase in all of healthcare. It sounds like a back-office spreadsheet prob...

EP520: Cash-Pay Generic Drugs Are a Functioning Market in Healthcare—Policymakers Beware and Be Careful
Relentless Health ValueJuly 15, 2026
520
32:1829.56 MB

EP520: Cash-Pay Generic Drugs Are a Functioning Market in Healthcare—Policymakers Beware and Be Careful

Listen on Your Favorite App In the pachinko machine that is the healthcare industry, with just so many intermediaries, with so much regulatory capture and conflicts of interest that may or may not be visible, so much margin that is shrouded in mystery in an ecosystem as messy as this with so many va...

EP519: The Current State of Primary Care—Inevitable or Fixable? With Lisa Rosenbaum, MD
Relentless Health ValueJuly 08, 2026
519
40:0036.61 MB

EP519: The Current State of Primary Care—Inevitable or Fixable? With Lisa Rosenbaum, MD

Listen on Your Favorite App Hello, all you Relentless Tribe members. Today, let's start here. Right now, we are watching a very visible exodus of brilliant, consummate primary care (and other, honestly) physicians leaving traditional practice for concierge medicine or otherwise. For a full transcrip...

Listen and Follow

Sponsored by Aventria Health Group
©2026 BD Bridges LLC. All Rights Reserved.