Episode 103: Engaging Employees with Jonathan Ozeran from Zest Health
August 15, 201628:51

Episode 103: Engaging Employees with Jonathan Ozeran from Zest Health

Jonathan Ozeran is a product designer, software engineer, team builder and mobile technology evangelist who enjoys contributing to the growth of the Chicago startup community. His consumer-facing mobile apps have reached hundreds of thousands of users and have been featured by Apple in their App Store as well as on devices in their retail stores. His enterprise-facing web platforms and mobile apps have made an impact on a number of industries and have been used by tens of thousands of business users spanning campus recruiting, automotive, energy, aviation, healthcare, mobile commerce and security.


In his current role, Jonathan serves as Vice President, Product at Zest Health, a Chicago-based venture backed company that offers a personalized mobile concierge service that helps its members optimize their health benefits. Since early 2014, Jonathan and his team have grown their membership of healthcare consumers, providing 24/7 instant access to healthcare professionals, hassle-free appointment scheduling and discounted health-related services via their iOS and Android apps. He is also a co-founder of WÜF, a team working to bring to market the world's smartest dog collar after a successful Kickstarter campaign during the 2014 holiday season that raised nearly $100,000.

Additionally, he is an Adjunct Lecturer at Northwestern University where he teaches mobile application design and prototyping based on his experiences developing B2B and B2C mobile applications for both consumers and the Fortune 1000. He is also an active speaker, often on topics that include product design, mobile technology and startup culture. A sampling of events include the Twilio Conference, Health 2.0, Exponential Medicine, the Kellogg Technology Conference and enterprise briefings at Apple Headquarters and in their retail stores.

Academically, Jonathan received a bachelor's degree in political science from the University of Michigan and a master's degree in computer & information systems from Northwestern University

Zest Health Twitter (@ZestHealth)  

Jonathan Ozeran's Twitter (@jozeran)


00:00 Employees, Employers and Healthcare.
02:20 Price Sensitivity and Good Long Term Decisions.
03:15 What Health Plan Cost increases are doing to both Employees and Employers.
05:00 Use Cases and how these are useful to employers.
05:30 Access to Telemedicine and Urgent Care as important resources.
06:30 Price Shifts and Increasing Health Needs for the modern-day Employee.
07:50 What Zest Health takes into consideration in providing guidance for Employers.
09:45 Defining ‘Patient Advocacy’.
12:15 Employers, Third Parties, and Offering Employee Benefits outside of Payer Services.
14:00 The ways in which Zest Health can assist Employees in accessing their Health Information.
15:20 Bringing all information to one place.
16:20 Utilizing information, and how having all Health Information in one place is paramount to Employee Health.
18:00 Zest Health’s HIPAA compliance and TeleHealth utilization.
20:30 TeleHealth & Healthcare Economics.
20:45 “Is TeleHealth a Cost-Saver, or a Cost-Driver?”
24:30 “Telemedicine is really critically useful.”
27:45 The reception of Zest Health’s service from a Payer standpoint.
29:20 You can find out more at www.ZestHealth.com, in the GooglePlay app store, on Twitter @ZestHealth or @JayOzeran, and directly with Jonathan Ozeran on LinkedIn.

healthcare,health,marketing,telehealth,telemedicine,payer,employee,zest health,
|

Episode Support Provided By

Special Thanks to Our 2026 Sustaining Monthly Donors

Kimberly CarlesonDylan YahnBenjamin LightMatt McQuideAnn KempskiSpencer AllenScott TromanhauserMarilyn BartlettSteven ElkinsMatthew Bunte.

Recent Episodes

EP505: The Death of the "What Is Value" Guessing Game for Clinical and Plan Decision-Makers Ready to Move On, With Ahilan Sivaganesan, MD
Relentless Health ValueApril 02, 2026
505
44:0240.31 MB

EP505: The Death of the "What Is Value" Guessing Game for Clinical and Plan Decision-Makers Ready to Move On, With Ahilan Sivaganesan, MD

Listen On Your Favorite App Hello, Relentless Tribe. Thank you so much for showing up today. All right … to start, let me lay out the goal of the episode today. This episode is for you if you are a self-funded employer looking to ensure your members are steered and tiered to real high-value care and...

EP504: A Back-to-Basics Roadmap Through the Perverse Incentives to Advanced Primary Care, With Ryan Jacobs
Relentless Health ValueMarch 26, 2026
504
33:3630.76 MB

EP504: A Back-to-Basics Roadmap Through the Perverse Incentives to Advanced Primary Care, With Ryan Jacobs

Listen On Your Favorite App It's been a while since we started from the beginning, so let's just take stock of the basics in this show, refresh ourselves if you're a longtime listener, or welcome if you're new around here. Today we are digging on and about what I would call the poster child for prov...

INBW46: Relentless Tribe Goings-On With Insights to Outwit the Hot Mess of the Non-Healthcare Market
Relentless Health ValueMarch 19, 202619:3717.96 MB

INBW46: Relentless Tribe Goings-On With Insights to Outwit the Hot Mess of the Non-Healthcare Market

Listen On Your Favorite App This inbetweenisode I wanna try something new for two reasons. One of them is that I need to check this episode off my to-do list because I am crushed for time. I'm going to be headed to Arizona tomorrow for the Collective Health Conference , which will have occurred thre...

EP503: Let's Go From Lazy PPO Networks to Smart Collaboration With Direct-to-Employer Specialty Care, With Ryan Wells; Leo Spector, MD, MBA; and Adam Stavisky
Relentless Health ValueMarch 12, 2026
503
46:1642.35 MB

EP503: Let's Go From Lazy PPO Networks to Smart Collaboration With Direct-to-Employer Specialty Care, With Ryan Wells; Leo Spector, MD, MBA; and Adam Stavisky

Listen On Your Favorite App Today we are digging into something I've said probably way too often: Collaboration is the next breakthrough innovation. And I'm doubling down on this because in the current healthcare landscape, two parties that actually should be talking—like burning up the phone wires ...

EP502: How Some Pretty Wild Medicare Fraud Sabotages ACOs and Also Independent Practices and Could Cost Plan Sponsors Such as Self-insured Employers a Lot of Zeros Downstream, With Brian Machut
Relentless Health ValueMarch 05, 2026
502
38:5835.67 MB

EP502: How Some Pretty Wild Medicare Fraud Sabotages ACOs and Also Independent Practices and Could Cost Plan Sponsors Such as Self-insured Employers a Lot of Zeros Downstream, With Brian Machut

You know, I always kind of wondered what the hackers were doing with all of the medical data that they've managed to get their mitts on over the past, I don't know, however many years. Now, I know at least one thing. If you're a hacker, you can use your stolen medical data to not actually send wildl...

EP501: Speaking of Infusions, Do You Want to Pay $135 or Do You Want to Pay $13,560 for the Exact Same Drug? With Ivana Krajcinovic, PhD
Relentless Health ValueFebruary 26, 2026
501
39:5736.57 MB

EP501: Speaking of Infusions, Do You Want to Pay $135 or Do You Want to Pay $13,560 for the Exact Same Drug? With Ivana Krajcinovic, PhD

Let us chat about today the inches all around us and also about how there is no market in healthcare all at once in this show. Today I am talking with Ivana Krajcinovic. And let me give you some examples of the inches. Two members of a plan get infusions at a hospital. And if these two members had g...

Take Two: EP398: Why Are Commercial Carrier Marketplaces Completely Boring? Maybe Because There Isn't a Marketplace, With Jacob Asher, MD
Relentless Health ValueFebruary 19, 202634:5231.91 MB

Take Two: EP398: Why Are Commercial Carrier Marketplaces Completely Boring? Maybe Because There Isn't a Marketplace, With Jacob Asher, MD

We have been doing a little series called "The Inches Are All Around Us," digging out waste in the $5.6 trillion healthcare sector where half an inch of waste can equal billions of dollars. I'm going to right now introduce another series that is complementary but has a slightly different focus. And ...

Listen and Follow

Sponsored by Aventria Health Group
©2026 BD Bridges LLC. All Rights Reserved.