Episode 60: The Big Problem with Diagnostic Test Results, with Dr. Brian Gale from SaferMD
September 17, 201532:44

Episode 60: The Big Problem with Diagnostic Test Results, with Dr. Brian Gale from SaferMD

Brian Gale, MBA MD,  is a New York City radiologist. He has authored several papers and presentations on Critical Test Results Management (CTRM) systems. He founded SaferMD to reduce the risks of to diagnostic test results communications failure. He has developed a system to confirm that such test result notification programs are used effectively.  Dr. Gale graduated from Columbia Business School and SUNY Buffalo School of Medicine. He is a past president of the Brooklyn Radiological Society.

Contacts:
Email: 
brian.gale@safermd.com
Facebook: SaferMD
Twitter: @SaferMD

00:00 Brian explains what SaferMD is.
02:00 Brian provides some examples of issues of neglect with diagnostics and critical values.
04:35 Brian discusses how common these malpractice instances are.
05:45 How these miscommunications with diagnostics occur.
06:30 Brian’s decision to combat this issue, and how he came up with the idea for SaferMD.
08:50 How SaferMD is vendor neutral, in order to maintain a non-bias viewpoint in monitoring test result notifications.
11:00 Why less urgent notifications are more likely to do the most damage to patients by falling through the cracks.
12:50 What a SaferMD report looks like.
15:40 How SaferMD verifies that physicians have received and read each report sent to them.
16:30 How does a closed-loop system work for hospital systems moving lab results over to physicians and clinicians.
20:00 Why clinicians are wary of this system because of message fatigue.
21:05 How a CTRM system is different because the system is human based, not automated.
24:30 The “Triple-Win” of SaferMD.
26:50 HHS and the Blue Button Initiative that allows patients direct access to their lab results.
29:00 How the Clinician has a lot of decision power within the SaferMD system.
32:50 For more information, check out SaferMD.com, or info@safermd.com or brian.gale@safermd.com.

healthcare,health,malpractice,safermd,
|
|

Episode Support Provided By

Special Thanks to Our 2026 Sustaining Monthly Donors

Marilyn Bartlett, Kimberly Carleson, Dylan Yahn, Benjamin Light, Matt McQuideAnn Kempski, Spencer Allen, Scott Tromanhauser, 
Steven Elkins, Matthew Bunte, and Lori Smith.

Recent Episodes

EP521: How Revenue Cycle Management (RCM) Became an Over $200 Billion Healthcare Hot Potato, With Andrew Tsang
Relentless Health ValueJuly 22, 2026
521
36:1333.15 MB

EP521: How Revenue Cycle Management (RCM) Became an Over $200 Billion Healthcare Hot Potato, With Andrew Tsang

Listen on Your Favorite App Hey, welcome to Relentless Health Value. Okay … so, on today's show, we are talking about (Andrew Tsang and I) revenue cycle management, which—I say this with real affection—is maybe the least sexy phrase in all of healthcare. It sounds like a back-office spreadsheet prob...

EP520: Cash-Pay Generic Drugs Are a Functioning Market in Healthcare—Policymakers Beware and Be Careful
Relentless Health ValueJuly 15, 2026
520
32:1829.56 MB

EP520: Cash-Pay Generic Drugs Are a Functioning Market in Healthcare—Policymakers Beware and Be Careful

Listen on Your Favorite App In the pachinko machine that is the healthcare industry, with just so many intermediaries, with so much regulatory capture and conflicts of interest that may or may not be visible, so much margin that is shrouded in mystery in an ecosystem as messy as this with so many va...

EP519: The Current State of Primary Care—Inevitable or Fixable? With Lisa Rosenbaum, MD
Relentless Health ValueJuly 08, 2026
519
40:0036.61 MB

EP519: The Current State of Primary Care—Inevitable or Fixable? With Lisa Rosenbaum, MD

Listen on Your Favorite App Hello, all you Relentless Tribe members. Today, let's start here. Right now, we are watching a very visible exodus of brilliant, consummate primary care (and other, honestly) physicians leaving traditional practice for concierge medicine or otherwise. For a full transcrip...

EP518: How Do You Explain the Difference Between an ASO Vendor and a TPA? With Claire Brockbank
Relentless Health ValueJuly 01, 2026
518
14:2513.2 MB

EP518: How Do You Explain the Difference Between an ASO Vendor and a TPA? With Claire Brockbank

Listen on Your Favorite App Dr. Alex Sommers: Hi. I'm Alex Sommers. I'm president of Astia Health, an advanced direct primary care organization, an emergency medicine and lifestyle medicine physician, as well as a licensed employer health plan advisor from Wisconsin. I'm curious how you explain the ...

EP517: The Business of Prior Auths: The 401-Level Financial Motive Behind Prior Auths
Relentless Health ValueJune 24, 2026
517
27:2325.07 MB

EP517: The Business of Prior Auths: The 401-Level Financial Motive Behind Prior Auths

Listen on Your Favorite App Hello, Relentless Health Value Tribe. Welcome to it. So, yeah … last week, I had a great conversation with Ophelia Johnson ( EP516 ) that is a companion show, I would say, to this one. So, listen to that one first. Listen to this one first. You do you. For a full transcri...

EP516: GLP-1s and Cash Pay From the Pharma Manufacturer Point of View, With Ophelia Johnson
Relentless Health ValueJune 17, 202644:0540.35 MB

EP516: GLP-1s and Cash Pay From the Pharma Manufacturer Point of View, With Ophelia Johnson

Listen on Your Favorite App Hello, all you Relentless Tribe members. Welcome to it. Today we have a show that will bend your mind in new directions. And yes, I have a head cold at a very weird time of year. I have trouble apparently doing things like normal people. Anyway, we talk a lot on this podc...

EP515: SNF (Skilled Nursing Facility) Fraud—Or Is It Fraud? With Michelle Cera, PhD
Relentless Health ValueJune 10, 202643:0739.47 MB

EP515: SNF (Skilled Nursing Facility) Fraud—Or Is It Fraud? With Michelle Cera, PhD

Listen on Your Favorite App Hello, all you Relentless Tribe members. Lately, I have been just obsessed with what's hiding in plain sight: the root cause glitches in how American healthcare is built. Not the symptoms now. Not the noise. The actual ground zero. I mean, what we call healthcare in this ...

Listen and Follow

Sponsored by Aventria Health Group
©2026 BD Bridges LLC. All Rights Reserved.