“INBW15: Who Exactly Is a Healthcare Consumer?”
by Stacey Richter

Listen to the MP3 file directly by clicking here.

A lot of talk lately about healthcare consumerism and the possibility that consumerism can counter the outrageous escalation of healthcare costs in this country. Many people think Medicare is the largest healthcare payer, but that would be wrong. It’s actually out-of-pocket expenses that patients are paying. Patients are the biggest healthcare payers in this country. […]

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“EP160: Eliminating Prescription Errors with MedAware CEO & Co-Founder, Gidi Stein, MD, PhD”
by Stacey Richter

Listen to the MP3 file directly by clicking here.

Prescription errors cause patient harm, that’s indisputable, and the literature is filthy with examples of all kinds of variations on the theme. Today I speak with MedAware CEO & Co-Founder, Dr. Gidi Stein. MedAware is laser focused on eliminating prescription errors using AI/Machine Learning to flag mistakes in real-time. His system is 80% effective, exponentially […]

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“EP159: Medical Storytelling in Pursuit of Patient Outcomes, with Dhruv Khullar, MD”
by Stacey Richter

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Dr. Dhruv Khullar and I discuss the manifold ways that medical storytelling can be used to oil the wheels of shared decision-making and working toward the outcomes that matter to patients. Storytelling also plays a role when healthcare organizations want to align care teams around a standard of care. It can help clinicians and other […]

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“EP158: What if Amazon Decides to Break into the Pharmacy Business? Four Sticky Challenges and a Major Upside, with Pramod John PhD, CEO at Vivio Health”
by Stacey Richter

Listen to the MP3 file directly by clicking here.

In inbetweenisode 14, I laid out my vision for Amazon in the pharmacy space. You’re welcome, Amazon. In this episode, I had the privilege of speaking with Pramod John, who sums up the four structural roadblocks Amazon will face if they decide to gin up a pharmacy division. One of his points I find particularly […]

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“EP157: Major Improvements in Oncology Outcomes When Patients Self-Report Symptoms, with Ethan Basch, Oncologist and Director of Cancer Outcomes Research at University of North Carolina at Chapel Hill”
by Stacey Richter

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Ethan Basch, MD talks today about a randomized clinical trial where 766 patients used a web-based system to self-report symptoms, triggering alerts to clinicians. The results were impressive. There are learnings and inspiration in this episode for anyone pursuing better patient outcomes, with special relevance for organizations rolling with a value-based care model.

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“EP156: Letting HIEs Sweat the Interoperability Uphill Battle – At Least in the Short Term, with Don Lee from Glide Health IT & the HCBiz Show Podcast”
by Stacey Richter

Listen to the MP3 file directly by clicking here.

It’s rare you read an article about health tech and not see the word “interoperability” at some point, probably more than once. If that were a drinking game, we’d all be really drunk by now. Today I speak with Don Lee, a fellow podcast host about how Health Information Exchanges, otherwise known as HIEs, can assist […]

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“EP155: The Connection Between Empathy and Successful Business Models with Scott Barclay, Partner at Data Collective”
by Stacey Richter

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I talk with Scott Barclay today. Scott is a partner at Data Collective (DCVC), an early-stage fund that makes venture capital investments in data scientists and entrepreneurs working on hard big data problems. We discuss what it takes for an entrepreneur to succeed in the healthcare ecosystem today, including an essential ingredient: Empathy.

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“EP154: The What and How of Evidence Based Medicine, with Alex Akers, VP of HealthCatalyst”
by Stacey Richter

Listen to the MP3 file directly by clicking here.

EBM sounds great and all in theory. And it often is great – Except when it’s not. Or when you can’t figure out what the evidence actually is or proves or how to make it actionable. I speak with Alex Akers today about the complexities of compiling believable data, prioritizing outcomes and creating a system that can self-correct […]

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“EP153: A Failure to Communicate in Healthcare, with Michael Kendzierski of Spok”
by Stacey Richter

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Today I speak with Michael Kendzierski from Spok about care team communications, or lack thereof as the case may be. We discuss how EHR systems don’t cut it from a communications standpoint, leaving the gap to be filled by islands of standalone communication channels that may or may not actually link together all the people who […]

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“EP152: American Style Value Frameworks with Leela Barham, Health Economist”
by Stacey Richter

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In an interesting contrast to Europe and NICE-style (NICE | The National Institute for Health and Care Excellence) value frameworks, in the US, value frameworks are free market, grass-roots and coming from clinicians and payers. Today I discuss the present and future of value frameworks with Leela Barnham, a health economist based in London.

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