“EP187: Pharmacists, MTM, and the Opioid Crisis, With Sandra Leal of SinfoníaRx and Todd Eury of the Pharmacy Podcast Network and New Season”
by Stacey Richter

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Today on the Relentless Health Value podcast, we have two guests: first, Sandra Leal, who is the chief operating officer from SinfoníaRx. I’m also honored to be speaking today with Todd Eury, the founder of the Pharmacy Podcast Network, featuring the most popular and downloaded podcasts about the pharmacy industry. But wait … there’s more. Todd is also the director of strategy and business development for New Season, which is a nationwide group of accredited opiate addiction treatment centers. Today we talk about the intersection of pharmacists, Medication Therapy Management (MTM), and the opioid crisis, the worst addiction epidemic in our country’s history. Opioid overdoses accounted for more than 42,000 deaths in 2016, more than any previous year on record. An estimated 40% of opioid overdose deaths involved a prescription opioid.

Sandra is the chief operating officer at SinfoníaRx. SinfoníaRx is a leading provider of MTM services. Through a comprehensive suite of innovative health care solutions, SinfoníaRx provides direct support to health plans, health systems, provider organizations, and pharmacies. SinfoníaRx’s team works directly with patients, caregivers, and providers to ensure the most effective and safest medication therapy possible.

Todd started his professional career in telecommunications and spent 8 years in the field of business development until entering the pharmacy technology sector in 2004. Todd helped to build a small software systems design company into the most recognized long-term care pharmacy management system in the pharmacy industry, SoftWriters, developers of FrameworkLTC. He then launched his own company, Pharmacy Technology Resource, which started from a small popular blog about pharmacy operators leveraging technology better to gain efficiency and maximize profitability. In 2009, Todd launched the pharmacy industry’s first podcast about the business of pharmacy dedicated to health care professionals called the “Pharmacy Podcast Show.” In the fall of 2014, several pharmacists joined Todd, and the “Pharmacy Podcast Show” was transformed into the Pharmacy Podcast Network. Today the audio-blog is the US health care system’s largest network of podcasts dedicated to the profession of pharmacy. After several successful years in the world of pharmacy software and health care tech consulting, Todd found a new career in the field of opioid addiction recovery in business development and strategic marketing with national leader New Season, headquartered in Orlando, Florida. He has been with New Season since June 2016.


00:00 What MTM is—Medication Therapy Management.
03:40 The current state of opioid addiction in America.
05:15 “We all have to be involved; there is no one in health care who can’t be involved.”—Todd Eury
05:40 “Why in the world aren’t we doing something purposeful?”—Todd Eury
06:00 How pharmacists aren’t being used to their full potential in combating opioid addiction.
06:25 The cross-section of MTM and MAT—Medication Therapy Management and Medication-assisted Treatment.
07:35 The intersection of MTM and opioids.
09:35 EP181 with Dr. Lipi Roy.
11:20 “We don’t just support the patient; we support the provider, too.”—Sandra Leal
12:55 Addressing comorbidity within treating opioid addiction.
14:20 “The elephant in the room is payment.”—Todd Eury
23:35 How pharmacists are getting their information in the first place in order to better treat opioid addiction.
25:35 How SinfoníaRx identifies patients.
26:30 “It’s not one provider, it’s not one setting—it’s all of us working together.”—Sandra Leal
29:10 “Passionate people are the ones changing things.”—Todd Eury
29:50 SinfoníaRx and their customers.
32:00 New Season and what they’re doing to combat opioid addiction.

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