“Episode 73: How Healthcare Organizations Can Prevent Reactive Fire Drills, with Chris Cornue from Sg2”
by Stacey Richter

Listen to the MP3 file directly by clicking here.

Christopher CornueAs an executive leader, Christopher plays a key role in transforming health care for Sg2 clients. With more than 20 years of professional health care experience, he leverages his expertise in leadership, operations, strategy, physician relationships, thought leadership and clinical performance both domestically and globally. He often serves as an executive sponsor and trusted advisor to many of Sg2’s members and key constituents.

Christopher leads Sg2’s Center for the Future. In this capacity, he offers Sg2’s longest-term views about the future of health care, innovation, disruption and global health informed by examples both inside and outside of the industry, global trends and novel approaches. He is a frequent speaker, facilitator and expert interacting with diversified national and foreign health care audiences, including senior management teams, boards and conferences.

Christopher served as president and principal for sláinte global partners, a global advisory and consultancy. Prior to that, he was CEO of McKee Medical Center in Colorado, where he led the organization to strong financial performance and top decile performance in quality outcomes and patient satisfaction while creating an engaged workforce. He introduced leading technological advances and implemented a service line strategy to position the hospital for success in a highly competitive market.

Early in his career, Christopher was vice president at the Sinai Health System in Chicago, IL, where he held system and medical group responsibilities, including the departments of medicine, surgery, anesthesiology, pediatrics, cardiology, pathology, perioperative services, laboratories, physician development, medical affairs, trauma services and service line development. He worked with multiple major academic medical centers nationwide in his role with the University HealthSystem Consortium, focusing on the identification of strategic cost containment and revenue enhancement opportunities. He also held several leadership roles at the University of Chicago Medical Center.

Additionally, Christopher has collaborated with several international partners in efforts to further global health care strategies and solutions, and serves as an expert and mentor with the International Society for Quality in Healthcare (ISQua). He is also a fellow of the American College of Healthcare Executives. Christopher holds bachelor of science degrees in biology and chemistry and a master of science degree in health services administration from Gannon University.


00:00 Preventative medicine, from an organizational point of view.
01:30 What Chris does at The Center for the Future at SG2.
02:00 The majority of SG2’s customers are hospitals and health systems across the U.S.
03:00 The “What-if” questions that Chris asks before commencing an initiative.
06:00 An example of when a hospital might question their relevance.
08:00 Technology vs. Physicians
11:30 Chris gives an example of disruption outside of the industry affecting healthcare.
14:00 SG2’s advice for overwhelmed Health Systems.
17:00 A Population Health metric that it’s important to pay attention to.
20:45 Turning the focus onto the “ideal outcome” for individual patients.
25:00 Getting the right analytics and understanding ideal outcomes.
26:00 How SG2 works to understand future best practices.
29:00 The need to think ahead in the healthcare industry, and the current ways in which the industry falls short of this.
31:00 The qualities of a visionary leader.
33:20 “The urgency is there to do something different.”
34:00 Horizon scanning and responding to the future.
35:30 You can find out more at www.SG2.com.